Macaela Hawthorne
Columbus
Summary
Highly motivated and detail-oriented professional with a strong desire to learn and grow. Known for a proactive approach to challenges, excellent problem-solving skills, and a determined work ethic. Committed to delivering high-quality results and continuously improving performance in any environment.
Overview
3
3
years of professional experience
Work History
Supervisor
Bath & Body Works
03.2022 - 01.2024
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
Activity Director
The Laurels of Worthington
06.2021 - 09.2022
- Consulted with staff and other professionals to discuss activities.
- Maintained records of activities and analyzed feedback from participants.
- Handled budgetary concerns, keeping activities affordable.
- Coordinated calendars, shifts and activity schedules with staff.
- Interacted with patients and families by addressing questions and concerns.
- Trained and managed assistants and delegated tasks for staff members.
- Designed and led activities in crafts, music and sports.
- Organized services such as transportation, event security and catering.
- Kept activities spaces organized, clean and tidy.
- Helped residents participate in activities with basic and advanced mobility support.
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
- Used one-on-one meetings and small groups to engage residents in facility life.
- Upheld positive quality of life standards for residents of all ability levels.
- Remained alert to conditions interfering with safety and well-being of residents involved in activities.
- Maintained adequate supplies to meet activities needs.
- Coordinated musical guests, movies and other types of resident entertainment.
- Tracked resident demographics and preferences in order to develop enjoyable activities plans.
- Organized special trips for residents and accompanied groups throughout each excursion.
- Visited with residents to provide sensory stimulation and reality orientation.
- Led engaging individual and group activities to promote resident involvement.
Receptionist
The Laurels of Norworth
08.2020 - 05.2021
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Answered and directed incoming calls using multi-line telephone system.
- Sorted incoming mail and directed to correct personnel each day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Scheduled and confirmed appointments.
- Answered phone calls, provided information to callers and connected callers to appropriate people.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Directed clients and guests to correct departments, rooms and staff members.
Education
High School Diploma -
K12 Insight School of Ohio
Columbus, OH06.2018
Skills
- Activity Organization
- Treatment Coordination
- Patient Evaluations
- Work Ethic
- Reliable and Trustworthy
- Customer Service
- Friendly, Positive Attitude
- Critical Thinking
- Computer Skills
- Data Management
- Problem Resolution
- Active Listening
- Microsoft Office
- Meticulous and organized
- Multi-line telephone skills
Licenses
Licensed Esthetician
Licensed Nail Technician
Timeline
Supervisor
Bath & Body Works
03.2022 - 01.2024
Activity Director
The Laurels of Worthington
06.2021 - 09.2022
Receptionist
The Laurels of Norworth
08.2020 - 05.2021
High School Diploma -
K12 Insight School of Ohio
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