Macai Bruce
Jonesboro,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cybersecurity position. Ready to help team achieve company goals. I am to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to learn and get mentor to gain experience in this field.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Atlanta Community Food Bank
02.2024 - Current
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Provided direction and guidance to internal teams in order to achieve targets.
- Worked with vendors to make purchases and reconcile invoices.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Collected customer feedback and made business adjustments to improve retention and satisfaction.
Donor Relations Coordinator
Atlanta Community Food Bank
08.2023 - 01.2024
- Managed key relationships with donors through regular updates, reports, and timely acknowledgments.
- Elevated donor satisfaction levels through prompt resolution of inquiries and concerns related to contributions or benefits.
- Streamlined the donor database for improved tracking, reporting, and relationship management.
- Enhanced donor engagement by implementing personalized communication and acknowledgment strategies.
- Maintained ongoing public and media relations program in assigned territory.
Logistics Coordinator
Expeditors International
07.2023 - 12.2023
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing risk of fines or penalties.
- Adapted quickly to unexpected disruptions in supply chain, developing contingency plans to minimize negative impacts on business operations.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
Administrative Coordinator
Expeditors International
12.2022 - 06.2023
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Monitored and directed incoming mail and prepared outgoing mail.
- Maintained well-organized filing system to ensure easy access to important records and documents.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Assisted in recruitment process by screening resumes, scheduling interviews, and facilitating activities for new hires.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Completed bi-weekly payroll for [30] employees.
Education
Master of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT05.2024
Bachelor of Arts - Medical Anthropology
Wagner College
Staten Island, NY05.2021
Skills
- Vulnerability Assessment
- Network Security
- Privacy Protection
- Identity Management
- Incident Response
- Problem-solving abilities
- Attention to Detail
- Time Management
- Multitasking
- Reliability
- Data Security
- Access Control
- Risk Management
- Secure Coding
Certification
Currently Working on CompTIA Security+ Certification and CISM Certification
Currently Working on Security + Certifcation
In the Process of obtaining this certification. I am focusing on responding to common threats, cyberattacks, vulnerabilities, and security incidents and appropriate mitigation techniques to monitor and secure network.
Timeline
Operations Coordinator
Atlanta Community Food Bank
02.2024 - Current
Donor Relations Coordinator
Atlanta Community Food Bank
08.2023 - 01.2024
Logistics Coordinator
Expeditors International
07.2023 - 12.2023
Administrative Coordinator
Expeditors International
12.2022 - 06.2023
Master of Science - Cybersecurity And Information Assurance
Western Governors University
Bachelor of Arts - Medical Anthropology
Wagner College
Currently Working on CompTIA Security+ Certification and CISM Certification
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