MACALALAG CATHERINE
Henderson,NV
Summary
Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
23
23
years of professional experience
Work History
Manager/Business Owner
KABAYAN SHOP AND SHIP
10.2021 - Current
- Personal/ Corporate Shopper Outsourcing and Supplying Luxury US Consumer Goods Such as: Bags, Watches, Clothing, Shoes from Premium Outlet (Brands: Coach, Tory Burch, Burberry, Michael Kors, Lacoste and Ralph Lauren and More) ,Wholesale Clubs (such as: Costco and Sams Club) consolidated shipping worldwide via USPS, FEDEX, UPS, DHL, LBC.
- Conceptualized Corporate Giveaways for Rewards / Tokens.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and maintained relationships with customers through reward programs .
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business through social media and local advertisements.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
Channel Operations and Programing Manager
SOLAR ENTERTAINMENT CORP.
10.2004 - 03.2014
- Oversaw day-to-day Programming TV Operations of 24-hour Cable TV Sports Channels: SOLAR SPORTS AND BTV/ Basketball TV.
- Logistics in securing delivery of program materials from suppliers worldwide to Philippines.
- Coordinates Blocktime requirements with ABS-CBN, GMA 7, TV5 channels for Pacquiao Fights and NBA Games.
- Collaborate with various departments to develop and launch Pay-Per-View Pacquiao Fights nationwide.
- Approves usage of news clips and video to local news such as: ABS-CBN, GMA7 and TV5.
- Prepares Monthly budget for Channel and Program Requirements and Supplies.
- Prepares Advance Monthly Program for distribution to Sales and Marketing Department.
- Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
Sales Associate
MANDALAY BAY HOTEL AND CASINO
08.2008 - 03.2010
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Programming Assistant
VIVA ENTERTAINMENT CORP.
01.2001 - 01.2004
- Prepared program materials 3 days in advance of airing.
- Secured airing Permits of TV Programs with MTRCB (Movie Television Review and Classification Board)
- Created and enforced programming standards to maintain compliance with regulatory requirements of MTRCB (Movie Television Review and Classification Board)
- Prepares Monthly budget for TV Permits
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Monitored programming schedules, conformance to guidelines and quality.
Education
Bachelor of Science - Accounting
COLEGIO DE SAN LORENZO
PHILIPPINES03.1998
Skills
- Strategic Planning
- Marketing Planning
- Business Development
- Operations Management
Timeline
Manager/Business Owner
KABAYAN SHOP AND SHIP
10.2021 - Current
Sales Associate
MANDALAY BAY HOTEL AND CASINO
08.2008 - 03.2010
Channel Operations and Programing Manager
SOLAR ENTERTAINMENT CORP.
10.2004 - 03.2014
Programming Assistant
VIVA ENTERTAINMENT CORP.
01.2001 - 01.2004
Bachelor of Science - Accounting
COLEGIO DE SAN LORENZO
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