Travis turesson
Mansfield,Ohio
Summary
Dynamic manager and business owner at Studio Cheveux LLC, recognized for enhancing customer satisfaction through revamped service protocols. Proven team leader with strong decision-making and time management skills, driving employee engagement and operational efficiency. Successfully managed budgets to support business growth while fostering a collaborative culture.
Overview
29
29
years of professional experience
Work History
Manager/Business Owner
Studio Cheveux LLC
01.2015 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Payroll, taxes, bill pay, vendor orders, appointment scheduling & day to day functions to smoothly keep the business flow.
Personal Trainer
TCT 74 Training
01.2021 - Current
- Streamlined scheduling processes for better time management and session availability.
- Expanded knowledge of best training techniques to client programs.
- Assisted in the development of race day parameters, increasing overall rider engagement.
- Adapted workout routines for each specific rider & goals to achieve.
- Race day coaching with the utmost professional demeanor.
Salesperson
Graham Toyota
01.2013 - 12.2015
Salesperson
Joyce Buick Pontiac Saturn
01.2010 - 01.2013
Assistant Manager
Dunhams Sports
01.2006 - 12.2009
Bicycle Racer
Diamondback Bicycles
01.2004 - 09.2005
Bicycle Racer
Clayborn Bicycles
01.2003 - 12.2003
Bicycle Racer
Schwinn Bicycles
01.2001 - 12.2002
Bicycle Racer
SE Bicycles
02.1997 - 12.2000
Education
High School Diploma -
Canterbury College
Waterford Queensland Australia08-1991
Skills
- Decision-making
- Time management
- Team leadership
- Customer service
Timeline
Personal Trainer
TCT 74 Training
01.2021 - Current
Manager/Business Owner
Studio Cheveux LLC
01.2015 - Current
Salesperson
Graham Toyota
01.2013 - 12.2015
Salesperson
Joyce Buick Pontiac Saturn
01.2010 - 01.2013
Assistant Manager
Dunhams Sports
01.2006 - 12.2009
Bicycle Racer
Diamondback Bicycles
01.2004 - 09.2005
Bicycle Racer
Clayborn Bicycles
01.2003 - 12.2003
Bicycle Racer
Schwinn Bicycles
01.2001 - 12.2002
Bicycle Racer
SE Bicycles
02.1997 - 12.2000
High School Diploma -
Canterbury College