Tenzin Choden
Flushing,NY
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with [Number]-year history of successful industry performance.
Overview
15
15
years of professional experience
Work History
Business Manager /Small Business Owner
Mejur Handicraft
01.2009 - 12.2023
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Implemented customer relationship management systems to track client interactions and feedback, leading to improved service delivery.
- Enhanced customer satisfaction, providing personalized service solutions based on client feedback.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Bachelors of Business Management - Business Management
CMS College of Science & Commerce
Coimbatore, Tamil Nadu07-2023
Skills
- Operational management
- Financial analysis
- Contract negotiation
- Customer relationship management
- Sales strategy
- Marketing strategy
- Inventory management
- Interpersonal skills
- Process improvement
- Employee training
- Customer service
- Employee management
- Decision-making
- Negotiation
- Customer relations
- Sales and marketing
- Client relationship management
- Budget creation
- Business administration
- Customer retention
- Data confidentiality
Languages
English
Full Professional
Hindi
Limited Working
Nepali
Limited Working
Tibetan
Full Professional
Dzongkha
Native or Bilingual
Timeline
Business Manager /Small Business Owner
Mejur Handicraft
01.2009 - 12.2023
Bachelors of Business Management - Business Management
CMS College of Science & Commerce
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