Highly motivated and detail-oriented professional possessing an MS degree in International Business, prepared to apply expertise in import-export, marketing, market research, account management, and logistics. Committed to employing a comprehensive understanding of global business environments and diverse cultural perspectives to drive innovative solutions and achieve exceptional results in a dynamic and challenging professional setting.
Overview
7
7
years of professional experience
Work History
Senior Customer Service Representative/Fleet Coordinator
Enterprise Holdings
Manasquan, NJ, Exeter, UK, And London, UK
01.2021 - 01.2023
Manage Accounts for Enterprise Flex-E-Rent which supplies a range of cars, light commercial vehicles and HGVs, including refrigerated vehicles and accessible transport under short- and long-term agreements to UK businesses from 28 locations in across UK.
Accrued multiple awards for exceeding sales quotas through strong customer service and effectively communicating terms, vehicle features, and additional services to drive increased revenue.
Collaborated with team members across local and regional branches, including London, to ensure optimal inventory levels and meet daily demands, while also efficiently coordinating product logistics during peak demand for effective inventory management.
Began with Enterprise through Internship Program and later relocated to UK to attend University of Exeter, ultimately becoming Senior Customer Service Representative. Promoted to Fleet Coordinator after completing graduate degree while maintaining continuous tenure at Enterprise.
Veterans Oral Historian
New Jersey National Guard and Militia Museum
Sea Girt, NJ
06.2018 - 01.2020
Conducted independent war veteran interviews as part of the Center for U.S War Veterans Oral Histories.
Wrote summarized articles derived from veteran interviews that were then published on the official National Archives website.
Identified and conserved documents, records and maps of historical significance.
Surpassed museum record for published Veteran Oral History projects, demonstrating strong research, copywriting, and editorial skills.
Legislature Intern
New Jersey 30th Legislative District
Wall, NJ
06.2016 - 01.2017
Assisted staff members with administrative, legislative, and communications tasks.
Handled constituent calls, scheduled tours, wrote press clips, drafted letters, and sorted mail.
Participated in major events and fundraisers, contributing to the success of the Senator and Assemblyman's office.
Education
MSc International Business -
University of Exeter
Exeter, UK
2023
B.A. International Studies, International Business -
Ramapo College
Ramapo, New Jersey
2021
Skills
Google Suite, Canva, Microsoft Office
Forecasting
Global Business Development
Communications
Public Speaking
Journalism
Data Analysis
Marketing
Presentations
Project Management
Cultural Awareness
Critical Thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Talent wins games, but teamwork and intelligence wins championships.
Michael Jordan
Timeline
Senior Customer Service Representative/Fleet Coordinator
Enterprise Holdings
01.2021 - 01.2023
Veterans Oral Historian
New Jersey National Guard and Militia Museum
06.2018 - 01.2020
Legislature Intern
New Jersey 30th Legislative District
06.2016 - 01.2017
MSc International Business -
University of Exeter
B.A. International Studies, International Business -