Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Michael Cavazos

Knoxville,TN
Michael Cavazos

Summary

Exceptional customer service skills; able to work efficiently in fast-paced environments while maintaining a great attitude and a positive energy level. Gregarious and socially experienced. 10 Years of leadership positions and supervisory training. Dynamic and collaborative creative problem solver. Jack-of-all-trades. Broad-ranging skills in customer service, childcare, teaching, food service, and retail. Highly intuitive, creative and hardworking. Exceptional communication skills and extensive experience resolving customer service issues.

Overview

17
years of professional experience

Work History

DoorDash
Chattanooga, TN

Independent Contractor
12.2020 - 03.2023

Job overview

  • Responsible for the pickup transportation and delivery of food and groceries as well as customers to various locations
  • Tracked and booked all miles each and or customer order
  • Received grocery shopping lists and fulfilled those orders personally and delivered them on a timely manner.

Compass Group
Woodbury, TN

Lead Janitor
06.2020 - 12.2020

Job overview

  • Performed custodial duties to maintain area in clean and habitable condition.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used power scrubbing and waxing machines to scrub and polish floors.

Amazon BNA3
Murfreesboro, TN

Stower/Packer
06.2020 - 07.2020

Job overview

  • Job duties included scanning products with a hand held scanner and physically place it into a bar-coded shelf location so that the product can be ordered by customers.
  • The Stower will visually inspect each item for damage prior to placing the item on a shelf, as well as ensuring item accuracy.
  • Inspected items to identify discrepancies and damages and reported to supervisor.

Global Contact Solutions

Escalations Team Leader
02.2013 - 07.2015

Job overview

  • Handled supervisor transfer calls to defuse and assist irate customers
  • Responsible for processing faxes, voice mails and emails sent by customers to resolve situations on accounts
  • Review and approve Return Merchandise Authorizations using advanced computer skills including Excel
  • Acquired skills for retention and telemarketing through promotions.
  • Built strong relationships with customers through positive attitude and attentive response.

Green House Internet Cafe
Molalla, OR

Barista
10.2005 - 02.2009

Job overview

  • Prepared and served gourmet coffee and sandwiches in high-traffic food service environment
  • Inventory control and stock room management.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Kindercare
Broomfield, CO

Kindergarten Teacher Assistant
03.2008 - 08.2008

Job overview

  • Collaborated with teachers to develop learning plans and create highly effective and secure learning environments
  • Oversee health and sanitation, snack times, recreation periods, and field trips, to include bus driver duties.
  • Kept accurate documents about student progress for school and parent records.
  • Created and supervised variety of hands-on learning activities for fun and engagement.

Education

GEDClackamas Community College
Oregon City, OR

GED
06.2009

Full Sail University
Winter Park, FL

BBA from Video Games & ESports
10.2025

Skills

  • Logistics
  • Computer Skills (10 years)
  • Time Management (3 years)
  • Point of Sales (5 years)
  • Merchandising (3 years)
  • Data Entry (3 years)
  • Cash Handling
  • Inventory Control
  • Telemarketing
  • Cooking
  • Serving Experience
  • Leadership
  • Analytical and Critical Thinking
  • PPE Compliance
  • Self-Motivated

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Independent Contractor

DoorDash
12.2020 - 03.2023

Lead Janitor

Compass Group
06.2020 - 12.2020

Stower/Packer

Amazon BNA3
06.2020 - 07.2020

Escalations Team Leader

Global Contact Solutions
02.2013 - 07.2015

Kindergarten Teacher Assistant

Kindercare
03.2008 - 08.2008

Barista

Green House Internet Cafe
10.2005 - 02.2009

GEDClackamas Community College

GED

Full Sail University

BBA from Video Games & ESports

Similar Profiles

CREATE PROFILE
Michael Cavazos