MACAYLA AARON
Macon,GA
Summary
Compassionate professional in healthcare, adept at performing venipuncture and blood collection tasks with precision and care. Known for maintaining high productivity levels and efficiently completing procedures to uphold patient comfort and accuracy. Skilled in specimen handling, data entry, and patient education, ensuring safe and effective practices. Excel in communication, empathy, and adaptability, fostering positive patient experiences and efficient clinical workflows.
Overview
4
4
years of professional experience
Work History
Phlembotimist
Atrium Health Navicent
Macon, USA
03.2021 - Current
- Proven ability to learn quickly and adapt to new situations
- Managed time efficiently in order to complete all tasks within deadlines
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment
Phlebotomist/Specimen Processor
Northshore Medical Labs
Macon, USA
05.2023 - 07.2024
- Centrifuged blood samples as outlined in clinical protocols
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases
- Packaged and shipped specimens to central lab daily
- Checked patient insurance, demographic, and health history to keep information current
Customer Service Representative
Teleperformance
Macon, USA
09.2020 - 03.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Responded to customer requests for products, services, and company information
Education
High School Diploma -
Westside High School
Macon, GA05-2022
Skills
- Quality Assurance
- Multitasking
- Organization and Time Management
- Critical Thinking
- HIPAA compliance
- Data entry
- Specimen handling
- Paperwork processing
- Calm Under Pressure
Timeline
Phlebotomist/Specimen Processor
Northshore Medical Labs
05.2023 - 07.2024
Phlembotimist
Atrium Health Navicent
03.2021 - Current
Customer Service Representative
Teleperformance
09.2020 - 03.2021
High School Diploma -
Westside High School