MACAYLA AARON
Macon,GA
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlembotimist
Atrium Health Navicent
03.2024 - Current
- Proven ability to learn quickly and adapt to new situations
- Managed time efficiently in order to complete all tasks within deadlines
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment
Phlebotomist/Specimen Processor
Northshore Medical Labs
09.2024 - 02.2025
- Centrifuged blood samples as outlined in clinical protocols
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases
- Packaged and shipped specimens to central lab daily
- Checked patient insurance, demographic, and health history to keep information current
Customer Service Representative
Teleperformance
09.2022 - 03.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Responded to customer requests for products, services, and company information
Education
High School -
Westside High School
Macon, GA05.2022
Skills
- Quality Assurance
- Multitasking
- Organization and Time Management
- Critical Thinking
- HIPAA compliance
- Data entry
- Specimen handling
- Paperwork processing
- Calm Under Pressure
Certification
Certified Phlebotomist - May 2024
Timeline
Phlebotomist/Specimen Processor
Northshore Medical Labs
09.2024 - 02.2025
Phlembotimist
Atrium Health Navicent
03.2024 - Current
Customer Service Representative
Teleperformance
09.2022 - 03.2024
High School -
Westside High School