Macdala Louis
Summary
Diligent with solid background in phlebotomy practices, ensuring accuracy and patient comfort. Skilled in venipuncture and specimen handling, contributing to efficient lab operations. Demonstrated ability to maintain sterile environments and effectively communicate with diverse patients.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
19
19
years of professional experience
Work History
Phlebotomist
Labcorp
03.2024 - Current
- Performed paternity testing , FBI finger prints, and drug screens.
- Maintained sterilization standards and adhered to safety protocols in laboratory settings.
- Collaborated with healthcare teams to streamline patient intake and specimen processing workflows.
- Trained new staff on phlebotomy procedures, best practices, and equipment usage to enhance team efficiency.
- Collected blood specimens using venipuncture and capillary techniques while ensuring patient comfort.
- Maintained accurate records of patient information and specimen processing for quality assurance.
- Trained and mentored junior staff on best practices in phlebotomy procedures and safety protocols.
- Implemented process improvements to enhance specimen collection efficiency and workflow effectiveness.
Phlebotomist
Baystate Health
11.2022 - 03.2024
- Collaborate with oncologists, nurses, and lab staff to expedite urgent testing and ensure continuity of care.
- Calm and reassure apprehensive patients by explaining procedures clearly and answering questions,thereby improving the overall patient experience.
- Perform high-volume, oncology-specific venipuncture daily, focusing on patient comfort and minimizing trauma during multiple treatment cycles.
- Specialize in drawing blood from patients with compromised veins, port-a-caths, and other challenges common in cancer treatment.
- Processed and prepared various types of specimens, including blood, urine, and stool, for transport to the main laboratory.
- Conducted regular inventory checks and restocked phlebotomy stations to ensure continuous supply.
- While providing care for other patients walking in with lab work from other physicians around the community.
Phlebotomist / Lab tech-Assistance
Compunnel HealthCare Harvard Vanguard
12.2021 - 09.2022
- Ensure superior customer experience by addressing patients concerns,demonstrating empathyand resolving problems.
- Processed specimens for outpatient and administered lab test.
- Explained lab test to patients to reduce anxieties and increase patients cooperation.
- Patient Care - Collect blood, and others laboratory specimens,process the specimens,prepare them lab test.
- Perform STAT back office testing which include; urine dips,pregnancy,strep,covid test, fingersticks -PT- INR creat STAT.
Phlebotomist / Joslin Care Coordinator
Joslin Diabetic Center
12.2011 - 09.2021
- Senior Phlebotomist and cross-trained as a Joslin Care Coordinator.
- Piloted new BD Ultra button Safety vacutainer for supervisor and provided feedback
- Taught BD vacutainer use to all JCC staff and remediated
- Primary Beetham Eye instructor for fellows and remediation, train new hires in phlebotomy
- Successfully remediated one unsafe JCC with phlebotomy skills and one JCC in need of better skills
- Assisted Lab Director and Clinical Supervisor to prepare for DPH Lab certification and offered advice.
- Experience in drawing pediatric patients with complied with OSHA/HIPAA regulations
Phlebotomist / Medical Assistance
Dana Farber Cancer INS
06.2008 - 03.2010
- Worked in a busy Clinical Lab. Performed 80+ difficult stick Vein- punctures daily.
- Took vitals, collected specimens and charted patient information in computer
- Requisition office supplies if necessary
- Constant collaboration with the main lab, regarding blood-work, lab tests and test results.
- Daily interaction with Doctors, Oncologists, nurses, regarding patient care and treatment and calibrate machines, stocked rooms and equipment.
Phlebotomist / Mental Health Special
McLean Hospital Southeast
03.2007 - 01.2010
- Observing patient condition, organizing recreational activities and restraining violent patients
- Admitting and discharging patients and helping them with personal care.
- The ability to interact with mental ill patients and supportive attitude, teamwork, patience and communication abilities.
- Processed Send out testing to reference labs and preformed POC HCG testing and urinalysis testing.
- Morning rounds for AM blood draws on inpatients service phlebotomy at two locations, diagnostic and therapeutic laboratory procedures.
Education
No Degree - Major Nursing
Roxbury Community College
Roxbury, MA01.2004
Medical Assistance/Phlebotomist - Medical Assistant And Phlebotomy
VA-Allied-HealthTraining
W.Roxbury, MA05-2023
Phlebotomy Technician - American Medical Technologists
American Society of Phlebotomy Technician
Hickory, NC06-2003
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Skin puncture
- Medical records management
- Medical testing
Accomplishments
- Level-headed phlebotomist who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance companionship and support patient care.
- A professional phlebotomist with over 25 years of experience working in stressful and high patient volume settings.
Timeline
Phlebotomist
Labcorp
03.2024 - Current
Phlebotomist
Baystate Health
11.2022 - 03.2024
Phlebotomist / Lab tech-Assistance
Compunnel HealthCare Harvard Vanguard
12.2021 - 09.2022
Phlebotomist / Joslin Care Coordinator
Joslin Diabetic Center
12.2011 - 09.2021
Phlebotomist / Medical Assistance
Dana Farber Cancer INS
06.2008 - 03.2010
Phlebotomist / Mental Health Special
McLean Hospital Southeast
03.2007 - 01.2010
No Degree - Major Nursing
Roxbury Community College
Medical Assistance/Phlebotomist - Medical Assistant And Phlebotomy
VA-Allied-HealthTraining
Phlebotomy Technician - American Medical Technologists
American Society of Phlebotomy Technician