Macenzie Pettke
West Bend,WI
Summary
Reliable and adaptable professional with a diverse background in cleaning, customer service, and media-related work. Skilled in delivering high-quality service in fast-paced environments while maintaining strong attention to detail and professionalism. Experienced in building positive client relationships, responding to customer needs effectively, and ensuring satisfaction through consistent and dependable service. Committed to upholding safety, cleanliness, and organizational standards in every role while quickly learning new tasks and adapting to different work settings.
Overview
8
8
years of professional experience
Work History
House Cleaner
Cleaning Authority
Cedarburg, WI
10.2024 - 03.2026
- Conducted thorough cleaning using industry-standard tools and eco-friendly products.
- Maintained high standards of cleanliness and organization in residential spaces.
- Trained new staff on cleaning techniques and safety protocols.
- Developed efficient cleaning schedules to optimize workflow and client satisfaction.
- Communicate clearly with customers on expectations.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Social Media Coordinator
Boutique
West Bend, WI
01.2025 - 08.2025
- Developed and executed engaging social media campaigns to enhance brand visibility.
- Analyzed social media metrics to refine strategies and improve audience engagement.
- Create stylish outfits and displays
- Managed content calendar, ensuring timely delivery of posts and promotions.
- Curated multimedia content, including graphics and videos, for diverse platforms.
- Contribute to inventory
Line Cook
The Norbert
West Bend, WI
03.2022 - 10.2024
- Prepared high-quality dishes in accordance with menu specifications and customer preferences.
- Managed food inventory, ensuring freshness and compliance with safety standards.
- Implemented streamlined processes for food preparation, enhancing overall kitchen efficiency.
- Developed seasonal menu items based on ingredient availability and culinary trends.
- Handled pastry menu and platting
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Front End Associate
Walmart
West Bend, WI
02.2020 - 02.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained clean and organized sales floor to promote safety and accessibility.
- Collaborated with team members to restock shelves promptly, ensuring product availability.
- Processed transactions efficiently at point-of-sale systems, minimizing wait times for customers.
- Handled money orders
- Trained new associates on store policies, procedures, and customer service best practices.
Cashier/Bakery Clerk
Sendiks
West Bend, WI
01.2018 - 01.2020
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided exceptional service.
- Handled cash, credit, and digital payment methods while ensuring accurate balancing at shifts' end.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Take care or displays and setting up
Education
No Degree - Digital Marketing
Bryant & Stratton College
Online05-2027
High School Diploma -
West Bend West High School
West Bend, WI01-2022
Skills
- Cleaning and sanitization
- Customer service
- Money handling
- Teamwork
- Media experience
- Safe use of cleaning chemicals and disinfectants
- Knowledge of eco-friendly cleaning products
- Proper handling of cleaning equipment
- Time management and completing tasks within deadlines
- Positive attitude and professionalism
Timeline
Social Media Coordinator
Boutique
01.2025 - 08.2025
House Cleaner
Cleaning Authority
10.2024 - 03.2026
Line Cook
The Norbert
03.2022 - 10.2024
Front End Associate
Walmart
02.2020 - 02.2022
Cashier/Bakery Clerk
Sendiks
01.2018 - 01.2020
No Degree - Digital Marketing
Bryant & Stratton College
High School Diploma -
West Bend West High School