Open To Work
Hi, I’m
Macey Diaz
Prosser,WA
Summary
Dedicated Caregiver with extensive experience at Karcher Estates, specializing in medication administration and patient advocacy. Proven record of enhancing patient independence and quality of life through personalized care routines. Proficient in comprehensive documentation and active listening, ensuring compliance with care plans.
Overview
12
years of professional experience
Work History
Ulta Richland, WA
Task associate
01.2026 - 03.2026
Job overview
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Collected, arranged, and input information into database system.
Karcher EstatesNampa, ID
Elderly Caregiver
09.2021 - 08.2025
Job overview
- Maintained patient confidentiality and adhered to HIPAA regulations consistently.
- Recorded vital signs like blood pressure and temperature for accurate patient charts.
- Enhanced clients' independence through assistance with daily living activities.
- Monitored health conditions and administered medications per established care plans.
- Tailored personalized care routines to meet individual client needs and preferences.
- Provided emotional support and companionship, strengthening relationships with clients.
CosmoProfMeridian, ID
Sales Associate
03.2020 - 07.2021
Job overview
- Enhanced customer satisfaction by resolving inquiries and issues quickly.
- Maintained inventory accuracy with regular stock checks and updates.
- Elevated store aesthetics through collaboration on attractive product displays.
- Trained associates on effective sales techniques to improve customer engagement.
- Advised customers on beauty and hair care solutions using strong product knowledge.
- Ensured accurate cash handling while adhering to company policies.
Idaho Pizza CompanyBoise, ID
Server
10.2018 - 12.2019
Job overview
- Enhanced guest loyalty by resolving complaints swiftly and effectively.
- Achieved timely food delivery through collaboration with kitchen staff.
- Trained new servers on menu details and restaurant policies efficiently.
- Maintained high accuracy while managing multiple tables in fast-paced environment.
- Delivered exceptional customer service, ensuring positive dining experiences for guests.
ChevronBoardman, OR
Gas Station Attendant/ Cashier Clerk
03.2014 - 07.2018
Job overview
- Enhanced customer satisfaction by promptly resolving inquiries and issues.
- Ensured safety compliance by operating fuel equipment following protocols and regulations.
- Improved facility standards by maintaining cleanliness for customer experience and safety.
- Optimized operations by managing inventory levels and restocking supplies efficiently.
- Delivered accurate service by processing transactions using point-of-sale systems.
- Cultivated team knowledge by training staff on procedures and safety practices.
- Maintained environmental standards by monitoring fuel quality and regulatory compliance.
- Ensured financial accuracy by handling cash and balancing register each shift.
- Created welcoming environment by maintaining cleanliness of station premises.
- Prevented hazards by cleaning spills according to established procedures.
- Deescalated customer conflicts through active listening and problem-solving skills.
Education
College of Western IdahoBoise, ID
GED
Skills
- Comprehensive documentation skills
- Time management
- Reliable and punctual
- First aid and safety
- Elderly advocacy
- Empathy and patience
- Active listening
- Customer service
- Courteous and professional
- Complex Problem-solving
- Flexible schedule
- Inventory management
- Order fulfillment
- Shipment processing
Timeline
Task associate
Ulta
01.2026 - 03.2026
Elderly Caregiver
Karcher Estates
09.2021 - 08.2025
Sales Associate
CosmoProf
03.2020 - 07.2021
Server
Idaho Pizza Company
10.2018 - 12.2019
Gas Station Attendant/ Cashier Clerk
Chevron
03.2014 - 07.2018
College of Western Idaho
GED