Macey Logan
Albany,NY
Summary
Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
3
3
years of professional experience
Work History
Logistics Coordinator
Capital Region Furniture Bank
Albany, NY
04.2024 - Current
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Managed inventory levels to ensure timely delivery of goods while minimizing storage costs.
- Created reports on freight costs, delivery timelines, invoices and other related information.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Developed strategies to optimize stock levels while ensuring availability when needed.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Analyzed logistics performance data to identify trends and areas for improvement.
Sales Associate
Gap Outlet
Lake George, NY
05.2021 - 07.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Back of House Team Member
Texas Roadhouse
Queensbury, NY
02.2023 - 07.2023
- Supported chefs in food production, ensuring that all dishes were cooked to customer satisfaction.
- Stocked kitchen with necessary supplies, such as food items and cleaning products.
- Monitored stock levels and communicated when ordering was required.
- Cleaned work areas, equipment and utensils after use to maintain a safe and sanitary environment.
- Set up serving stations prior to meal service periods.
- Plated dishes according to recipes provided by head chef.
- Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
- Assisted in resolving guest complaints related to the quality of food served.
- Performed additional duties as requested by management team members.
- Ensured all dishes were presented according to restaurant's visual standards before being served.
Education
Nursing
UAlbany
Albany, NY05-2027
Nursing
St. Peters School of Nursing
Albany, NY05-2026
High School Diploma -
Glens Falls Senior High School
Glens Falls, NY06-2023
Skills
- Driver Scheduling
- Expense Management
- Shipment Tracking
- Supply Chain Operations
- Warehousing Processes
- Inventory Control
- Product Sales
- Payment Processing
- Guest Relations
- Cash Handling Accuracy
- Stocking and Receiving
- Multi-tasking strength
- Listening Skills
- Food Preparation
- Stock Rotation
- Cleaning procedures
- Decision-Making
- Problem-Solving
- Communication
- Analytical Thinking
Timeline
Logistics Coordinator
Capital Region Furniture Bank
04.2024 - Current
Back of House Team Member
Texas Roadhouse
02.2023 - 07.2023
Sales Associate
Gap Outlet
05.2021 - 07.2024
Nursing
UAlbany
Nursing
St. Peters School of Nursing
High School Diploma -
Glens Falls Senior High School
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