Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Macey Moore

Terrell,TX

Summary

Dynamic and professional individual with a proven track record in customer service and assistance. Demonstrated exceptional relationship-building and efficient problem-solving at Buccee's. Skilled in product placement and category management, excelling in fast-paced environments with flexibility and team-building acumen. Achieved significant improvements in customer satisfaction and store productivity through leveraging risk management practices and multitasking abilities. Diligent Desired Position with a strong background in reset merchandising. Successfully executed numerous store resets, ensuring optimal product placement and planogram compliance. Demonstrated efficient time management and collaboration with team members to meet tight deadlines. Professional in retail merchandising with strong expertise in product resets, planogram execution, and inventory management. Known for effective team collaboration, adaptability to changing needs, and consistent results. Skilled in visual merchandising, customer relationship management, and logistical coordination. Reliable and results-focused with a keen eye for detail and proactive problem-solving approach.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Reset Merchandiser

PLM
Plano, TX
06.2023 - 12.2023
  • Moved merchandise from back storage to front end to maximize productivity.
  • Demonstrated adaptability by quickly adjusting to changing priorities or last-minute modifications in planograms as needed.
  • Supported fellow team members in achieving project deadlines by lending assistance when needed, fostering a collaborative environment.
  • Facilitated seamless transition between seasons by efficiently dismantling outdated displays and constructing new ones in alignment with corporate guidelines.

Sales Associate

Buccee's
Ennis, TX
09.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Associate

Dicks Sporting Goods
Cedar Hill, TN
03.2019 - 04.2020
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Diploma -

Pensacola Christian College
Pensacola, FL
05.2022

Skills

  • Customer service and assistance
  • Risk Management Practices
  • Product placement
  • Category management
  • Store reorganizations
  • Problem-solving abilities
  • Multitasking Abilities
  • Flexibility
  • Team building

Certification

Open Water Scuba Diver. Scuba diving is my passion, and I hope to continue to learn and complete more certifications so I can make scuba diving my full time job.

Timeline

Reset Merchandiser

PLM
06.2023 - 12.2023

Sales Associate

Buccee's
09.2021 - 06.2022

Sales Associate

Dicks Sporting Goods
03.2019 - 04.2020

Diploma -

Pensacola Christian College
Macey Moore