Machensy Harrelson
Boswell
Summary
Dynamic and results-driven professional with a strong background in customer service at TXB Convenience Stores. Proven ability to enhance client satisfaction through effective problem-solving and teamwork. Skilled in cash handling and maintaining workplace safety, consistently contributing to a positive work environment, and achieving operational goals.
Overview
9
9
years of professional experience
Work History
Team Member
TXB Convenience Stores
12.2023 - 01.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Team Member
Paris Golf and Country Club
02.2022 - 08.2023
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
House Cleaner Assistant
Pristine Cleaning Services
05.2018 - 08.2022
- Enhanced client satisfaction by providing thorough and efficient house cleaning services.
- Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
- Aided in reducing clutter for homeowners by suggesting storage solutions that fit their specific needs.
- Reduced the spread of germs and bacteria by sanitizing high-touch surfaces regularly.
- Upheld company standards by adhering to all safety guidelines during the execution of cleaning tasks.
Store Supervisor
Kellys Produce
03.2019 - 11.2020
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Team Member
Braums Ice Cream And Dairy
07.2016 - 01.2018
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Education
GED -
North Lamar ISD
Paris, Texas, TX06-2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Workplace safety
- Computer skills
Timeline
Team Member
TXB Convenience Stores
12.2023 - 01.2025
Team Member
Paris Golf and Country Club
02.2022 - 08.2023
Store Supervisor
Kellys Produce
03.2019 - 11.2020
House Cleaner Assistant
Pristine Cleaning Services
05.2018 - 08.2022
Team Member
Braums Ice Cream And Dairy
07.2016 - 01.2018
GED -
North Lamar ISD
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