Summary
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Maci Hershberger

Bristol,INDIANA

Summary

Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service. Hardworking hostess offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Restaurant Hostess

Wings Etc
Goshen, IN
01.2021 - june2023
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Directed patrons to lounges and waiting areas.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stocked server areas with supplies before, during and after shifts.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.

Education

High School Diploma -

Goshen High School
Goshen, IN
06-2023

Skills

  • Conflict Resolution
  • Reservation Coordination
  • Dining Crew Workflow Optimization
  • Guest Relations Management
  • Table Setting Arrangements
  • Menu Memorization
  • Table Bussing
  • Cash Handling
  • Price Memorization
  • Supply Restocking
  • Customer Service
  • Payment Processing
  • Relationship Building
  • POS System Operations

Accomplishments

  • Scholar Honor award

Affiliations

  • gardening
  • painting

Timeline

Restaurant Hostess

Wings Etc
01.2021 - june2023

High School Diploma -

Goshen High School
Maci Hershberger