Maci Palmer
West Des Moines,IA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
Work History
Parttime Assistant Manager
Maurices
West Des Moines, IA
08.2020 - Current
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Childcare Worker
The Early Learning Center
Des Moines , IA
11.2018 - 07.2020
- Maintained effective schedule balance between rest periods, active play and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Kept notes of behavior issues, food served and medications administered to children.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Respite Care Provider
Respite Connection
Urbandale , 50322
10.2019 - 05.2020
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted with daily living activities, running errands and household chores.
- Recorded status and duties completed in logbooks for management.
Education
No Degree - Associate in General Studies
DMACC
West Des Moines, IAHigh School Diploma -
Norwalk High School
Norwalk, IA05.2020
Skills
- Conflict and Complaint Resolution
- Relationship Building
- Verbal and Written Communication
- Organizational and Planning Skills
- Collaborative and Team-Oriented
- Strong Work Ethic and Dependable
- Positive Attitude and Energetic
- Computer and Microsoft Office Skills
- Organization and Time Management
- Adaptable and Patient
- Managerial background
- Sales trends
- Cash Handling
- Problem-Solving
- Cash register operation
- Critical Thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Parttime Assistant Manager
Maurices
08.2020 - Current
Respite Care Provider
Respite Connection
10.2019 - 05.2020
Childcare Worker
The Early Learning Center
11.2018 - 07.2020
No Degree - Associate in General Studies
DMACC
High School Diploma -
Norwalk High School
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