Maci Reza
Bowling Green,OH
Summary
Experienced with over 5 years in customer service, retail, and supervisory roles. Skilled in cash handling, communication, and attention to detail, with a strong background in hospitality and cleaning services. Seeking opportunities in administrative, office operations, human resources, or community services, offering flexibility for hybrid, remote, or in-person work settings.
Overview
6
6
years of professional experience
Work History
Budtender/Assistant Manager
Happy Harvest Hemp
Bowling Green, OH
03.2025 - Current
- Assisted customers in selecting hemp products based on their needs and preferences
- Provided accurate information about product benefits and usage
- Handled cash register operations and processed transactions, ensuring accuracy and customer satisfaction
- Built strong relationships with repeat customers, fostering loyalty through personalized service
- Guided team in daily operations, enhancing workflow and service delivery
- Ensured compliance with company policies and state regulations
- Demonstrated strong attention to detail in all daily tasks
- Created weekly employee schedules to ensure coverage
- Sales
Cleaning Staff Member
B Clean Pro Services
Perrysburg, OH
09.2025 - 12.2025
- Executed cleaning of commercial and residential spaces, ensuring adherence to company standards
- Followed detailed checklists to ensure thorough cleaning
- Used cleaning equipment and chemicals safely and effectively
- Addressed client special requests through effective communication, enhancing customer satisfaction
- Consistently met attendance expectations by consistently meeting scheduled shifts
Grill Cook/Hostess
Bob Evans Restaurants
Bowling Green, OH
07.2024 - 05.2025
- Prepared food orders with precision, adhering to food safety guidelines to ensure quality and compliance
- Greeted and seated guests in a friendly and timely manner
- Ensured cleanliness of kitchen and dining areas, contributing to a welcoming environment for guests
- Addressed customer concerns promptly, fostering a positive dining experience through attentive service
- Executed cashiering and closing tasks accurately during shifts
Supervisor
Tim Hortons
Bowling Green, OH
09.2022 - 06.2024
- Supervised team members, delegating daily tasks to enhance workflow
- Trained new employees on store procedures and customer service to ensure consistent customer experience
- Managed cash register and balanced cash drawers
- Maintained store cleanliness and upheld product quality standards to meet customer expectations
- Uphold product quality standards to enhance customer satisfaction
Crew Member
Dairy Queen
Bowling Green, OH
02.2022 - 07.2022
- Prepared and served food and beverages, ensuring customer satisfaction
- Operated cash register, accurately handling transactions
- Managed cash register efficiently during busy hours
- Delivered friendly and efficient customer service, enhancing guest experience
Cleaning Crew
[Company Name Not Provided]
Bowling Green, OH
10.2020 - 08.2021
- Executed cleaning tasks in commercial and residential buildings, ensuring cleanliness and hygiene standards
- Maintained high standards of cleanliness and organization
- Executed assigned tasks promptly to ensure workflow efficiency, adhering to instructions and maintaining operational efficiency
- Executed tasks by following specific instructions to achieve desired outcomes and completed tasks on time
Education
Upper secondary education -
Bowling Green High School
High school diploma -
Bowling Green High School
Bowling Green, OHSkills
- Hemp product knowledge
- Hemp product sales
- Customer service
- Sales transactions
- POS systems
- Cash management
- Order processing
- Retail sales
- Store management
- Team leadership
- Time management
- Attention to detail
- Interpersonal abilities
- Communication abilities
- Teamwork
- Hospitality
- Residential cleaning
- Organizational skills
- Microsoft Word
- Microsoft Word
- Cash management
Personal Information
- Driving License: Driver's License
- Availability: Seeking opportunities in administrative, office operations, human resources, or community services, offering flexibility for hybrid, remote, or in-person work settings.
Timeline
Cleaning Staff Member
B Clean Pro Services
09.2025 - 12.2025
Budtender/Assistant Manager
Happy Harvest Hemp
03.2025 - Current
Grill Cook/Hostess
Bob Evans Restaurants
07.2024 - 05.2025
Supervisor
Tim Hortons
09.2022 - 06.2024
Crew Member
Dairy Queen
02.2022 - 07.2022
Cleaning Crew
[Company Name Not Provided]
10.2020 - 08.2021
Upper secondary education -
Bowling Green High School
High school diploma -
Bowling Green High School