Maci Rose
Orlando,FL
Summary
Dedicated and hard-working individual with a strong worth ethic and adaptability and interpersonal skills. Adept at working effectively while quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Communications Specialist Team Leader
Cru
Orlando, FL
02.2024 - Current
- Lead and develop Partner Care Communications team by managing workflow, assigning daily tasks, and providing feedback to support team performance and professional growth.
- Establish and track team expectations, customer service standards, and communication procedures to ensure letters and correspondence are accurate and consistent.
- Support team members with escalated donation situations and assist in resolving issues effectively.
- Prepare and present proposals to Director to enhance communication processes across Donation Services and Cru.
- Collaborate with leadership within Donation Services and other departments to address communication needs and improve processes and efficiency.
- Create a Christ-centered team culture by participating in team devotionals, modeling spiritual leadership, and encouraging team members in their personal and spiritual development.
Donation Verifier
Cru
Orlando, FL
03.2021 - 02.2024
- Verified and accurately entered donation data from documents and checks while maintaining productivity and accuracy standards
- Engaged as a member of events committee, contributing to the planning and execution of various events to enhance employee engagement and office culture
- Assisted director in helping test, train, and implement changes to production system to continue to improve the efficiency of workflow
Summer Staff Missionary
Street Reach Ministries
Memphis, TN
05.2019 - 08.2020
- Oversaw multiple teams in launching community service missions throughout impoverished areas
- Managed bible clubs, community service projects and nursing home ministries
- Prepared for arrival of new teams by initiating set up of orientation and welcome events
Kilimanjaro Safaris Cast Member
Disney College Program
Orlando, FL
02.2020 - 03.2020
- Informed guests about different types of animals and habits within the safari
- Advised safety precautions when transporting guests through safari
- Greeted guests in friendly manner and engaged in conversation to ensure they had an enjoyable experience.
Education
Bachelor of Science - Business Management
Western Carolina University
Cullowhee, NC05-2019
Skills
- Adaptability
- Communication
- Problem-Solving
- Organizational
- Teamwork
- Time management
Timeline
Communications Specialist Team Leader
Cru
02.2024 - Current
Donation Verifier
Cru
03.2021 - 02.2024
Kilimanjaro Safaris Cast Member
Disney College Program
02.2020 - 03.2020
Summer Staff Missionary
Street Reach Ministries
05.2019 - 08.2020
Bachelor of Science - Business Management
Western Carolina University
Volunteer Experience
- Mosaic Kid's Ministry: Prepared lessons and activities for kids while ensuring safely measures were in place
- Mosaic Production: