Macie Erickson
Elk River,MN
Summary
Seeking a 911 Dispatcher position to utilize my strong work ethic and effective communication skills, while showing compassion and empathy to callers. Ability to work in challenging environments, while staying focused and positive. I am committed to expanding my knowledge and learning from my colleagues in order to be successful in my career.
Overview
13
13
years of professional experience
Work History
Certified Nursing Assistant/Transporter
St. Lukes Hospital
04.2019 - Current
- Assist patients with their ADL's including toileting, bathing, transferring, grooming, feeding, and repositioning.
- Test and record blood sugar glucose levels, vitals, intake and output, collect specimens (urine, feces) for testing.
- Change linens, make beds, and stock medical supplies.
- Maintain a safe and clean working environment, report patient changes to the RN.
- Provide patient transport to and from surgery procedures, while maintaining safety and patient confidentiality.
Daycare Owner/Operator
Children's Corner Child Care
06.2019 - 06.2022
- Provided a safe and nurturing environment for the children in my care.
- Organized all daily, weekly, and monthly daily menu's and activity programs.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Developed age-appropriate curriculum plans focused on cognitive, social, emotional, and physical development.
- Applied play-based strategies to provide diverse approaches to learning.
Certified Nursing Assistant/Trained Medication Aide
Edgewood Vista Senior Living
05.2011 - 06.2018
- Assisted residents with their ADL's including toileting, bathing, grooming, feeding, repositioning, ambulating, ROM, and transferring.
- Changed linens of occupied/unoccupied beds and provided hospice care.
- Administered medications, performed vitals. and blood glucose checks.
- Collaborated with nursing staff to create individualized care plans tailored to each residents needs.
- Maintain cleanliness and order throughout the facilities.
Enrollment & Eligibility Representative
United Healthcare Group
01.2015 - 08.2017
- Enhanced client satisfaction by efficiently processing eligibility applications and addressing inquiries.
- Streamlined workflow for faster application processing, resulting in improved turnaround times.
- Assisted clients with navigating complex eligibility requirements, ensuring accurate submissions.
- Collaborated with team members to maintain accurate records and provide seamless service for applicants.
Certified Nursing Assistant
Essential Health-St. Mary's Medical Center
05.2014 - 06.2015
- Assist patients with their ADL's including toileting, bathing, transferring, grooming, feeding and repositioning.
- Test and record blood glucose levels, vitals, intake and output, collect specimens (urine, feces) for testing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Report patient changes to the RN.
Education
Surgical Technology, Generals
Lake Superior College
Duluth, MN12.2019
Nursing Assistant Technical Diploma
Northwood Technical College
Superior, WI06.2011
High School Diploma
Superior Senior High School
Superior, WI06.2011
Skills
- BlS Certified (current)
- Adaptable
- Time management
- Excellent oral and written communication skills
- Teamwork and collaboration
- Compassionate
Timeline
Daycare Owner/Operator
Children's Corner Child Care
06.2019 - 06.2022
Certified Nursing Assistant/Transporter
St. Lukes Hospital
04.2019 - Current
Enrollment & Eligibility Representative
United Healthcare Group
01.2015 - 08.2017
Certified Nursing Assistant
Essential Health-St. Mary's Medical Center
05.2014 - 06.2015
Certified Nursing Assistant/Trained Medication Aide
Edgewood Vista Senior Living
05.2011 - 06.2018
Surgical Technology, Generals
Lake Superior College
Nursing Assistant Technical Diploma
Northwood Technical College
High School Diploma
Superior Senior High School