Macie Greenawalt
Arlington,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
Work History
Sales Associate
Silk Royal
Arlington, Tx
01.2026 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting products and provided knowledgeable recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Demonstrated product features and benefits for customers' needs.
- Engaged in product training sessions to stay informed about new arrivals and promotions.
- Provided accurate information about products, prices and services.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained an organized sales floor to enhance customer shopping experience.
- Restocked merchandise and arranged displays to attract customer attention effectively.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Collaborated with team members to achieve daily sales targets and improve service quality.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Participated in inventory management by tracking stock levels and reporting discrepancies.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Used technology resources to assist customers in locating and selecting items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
James Martin High School
Arlington , TxSkills
- Point-of-sale operations
- Cash handling procedures
- Money handling
- Inventory management
- Visual merchandising
- Product knowledge
- Product recommendations
- Customer engagement
- Customer relationship management
- Upselling
- Effective communication
- Verbal/written communication
- Team collaboration
- Employee training
- Attention to detail
- Conflict resolution
- Time management
- Problem solving
- Positive and professional
- Customer rapport
Timeline
Sales Associate
Silk Royal
01.2026 - Current
James Martin High School