Macie Jacob
Frankenmuth,MI
Summary
Reliable and detail-oriented professional with experience supporting fast-paced operations across manufacturing and service roles. Known for strong blueprint reading, Microsoft Excel, and hands-on problem solving. Focused on accurate reporting, efficient workflow, and strong team results.
Overview
4
4
years of professional experience
Work History
Retail Worker
SugarRush Sweets & Treats
Frankenmuth, Michigan
06.2022 - 06.2023
- Greeted customers warmly at SugarRush Sweets & Treats, fostering a friendly shopping experience. at SugarRush Sweets & Treats with friendly, helpful service.
- Served ice cream cones, cups, and sundaes at busy ice cream shop.
- Operated POS system to process cash, card, and gift card payments.
- Restocked candy displays and seasonal treat bins, ensuring product availability and visual appeal.
- Trained new retail staff on service standards, enhancing team performance and customer satisfaction.
- Supported opening and closing tasks, including till counts and floor setup.
Food Service Worker
Pasty Hause
Frankenmuth, Michigan
06.2022 - 06.2023
- Greeted customers and provided menu information to enhance the dining experience.
- Supported food preparation and customer service in a fast-paced environment to maintain workflow.
- Processed cash, check, and credit card transactions accurately to ensure efficient service.
- Assembled customer orders for takeout and counter service at Pasty Hause.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Stocked ingredients, packaging, and supplies in prep and serving areas.
Groundskeeper
Timbers Golf Club
Vassar, Michigan
05.2023 - 09.2023
- Maintained greens, tees, fairways, and bunkers at Timbers Golf Club to ensure optimal playing conditions.
- Raked bunkers and repaired divots across course grounds.
- Executed weed control and applied fertilizers on turf surfaces to promote healthy growth.
- Pruned shrubs, trees, and landscape beds around clubhouse areas.
- Cleaned golf carts to provide a positive experience for customers., pathways, and maintenance areas at Timbers Golf Club.
Beverage Cart Attendant
Timbers Golf Course
Vassar, Michigan
05.2024 - 09.2024
- Delivered beverages and snacks to golfers across Timbers Golf Course, enhancing their on-course experience.
- Delivered orders quickly and efficiently while maintaining quality standards of product presentation.
- Greeted guests in a friendly manner while providing excellent customer service.
- Restocked beverage cart with drinks, snacks, and ice, ensuring consistent availability for golfers.
- Processed cash and card payments efficiently using POS, maintaining accurate transaction records.
- Monitored alcohol service and followed clubhouse beverage policies.
Retail Worker
Adorn Boutique
Frankenmuth, Michigan
09.2023 - 10.2024
- Assisted customers with clothing selections and styling in retail clothing store
- Recommended outfits based on product knowledge and current fashion trends to enhance customer satisfaction.
- Welcomed customers to enhance the shopping experience and provided excellent customer service.
- Resolved customer concerns with clear communication, ensuring positive shopping experiences.
- Processed transactions using cash register and POS system
- Maintained fitting rooms and returned garments to proper sections
- Restocked merchandise and organized sales floor displays
- Answered phone calls to assist customers with inquiries about products and services offered by the store.
Report Developer
Micron Precision Machining
Saginaw, Michigan
10.2024 - Current
- Streamlined production reporting for precision machining operations, enhancing quality tracking.
- Propose process improvements that aligned with team objectives and enhanced overall performance. Also, solutions solutions to improve team performance and outcomes.
- Worked with diverse coworkers to reach goals and address issues tied to products and services.
- Completed daily duties accurately and efficiently.
Education
Manufacturing And Industrial Technologies
Delta College
Bay City, MI10-2026
General Studies
Saginaw Valley State University
Saginaw, MIHigh School Diploma -
Frankenmuth Highschool
Frankenmuth, MI05-2022
Skills
- Customer service
- Team collaboration
- Operational efficiency
- Process improvement
- Microsoft Excel
- Blueprint Reading
- 2D drafting proficiency
Timeline
Report Developer
Micron Precision Machining
10.2024 - Current
Beverage Cart Attendant
Timbers Golf Course
05.2024 - 09.2024
Retail Worker
Adorn Boutique
09.2023 - 10.2024
Groundskeeper
Timbers Golf Club
05.2023 - 09.2023
Retail Worker
SugarRush Sweets & Treats
06.2022 - 06.2023
Food Service Worker
Pasty Hause
06.2022 - 06.2023
Manufacturing And Industrial Technologies
Delta College
General Studies
Saginaw Valley State University
High School Diploma -
Frankenmuth Highschool