Macie Malone

• Supervised daily drive-in operations and delegated tasks to maintain smooth crew workflow.
• Monitored food quality and order accuracy to support consistent guest service.
• Trained new team members on station procedures, cleanliness standards, and customer interactions.
• Resolved guest concerns promptly while maintaining professional service standards.

• Collected accurate session data during applied behavior analysis interventions to support treatment decisions.
• Assisted clients during discrete trial training, prompting, and skill acquisition activities.
• Communicated observations to supervisors and caregivers to support continuity of care.
• Documented progress notes and session details to maintain clear clinical records.

• Monitored client behaviors and responded using approved de-escalation and redirection techniques.
• Reinforced positive behaviors through structured reinforcement strategies and individualized support.
• Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
• Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.

• Prepared steaks, sides, and ingredients following Texas Roadhouse recipe specifications and quality standards
• Maintained clean, sanitized workstations, equipment, and kitchen surfaces to support food safety compliance
• Assisted line cooks with timely meal assembly during high-volume dinner rushes and weekend service
• Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.

• Awarded Oklahoma Association of Counselor Education and Supervision (OACES) - 2nd Annual Academic Bee - 1st place
• 4.0 GPA all 3 previous semesters of MS program

• Mountaineer Leadership Academy Member 2019-2023
• Mountaineer Mentor Program Member 2020-23
• Alpha Sigma Alpha Sorority Former Vice President of Member Education

- Theta Epsilon Chapter 2020-23

• SU Panhellenic Council President 2021-2022
• Dean’s List Recipient (Fall 2022)
• SCAC All-Sportsmanship Team (2023)
• Capstone Project: Public Response to Veterans Coming Home From War, Researcher & Presenter, interviewed and reported on veterans personal and communal reponses