Macie Prudhomme
Youngsville,LA
Summary
Motivate and dependable professional with strong communication, organizational, and problem-solving skills. Adaptable and hardworking with an ability to work effectively independently or as part of a team. Dedicated to contributing to a successful workplace.
Overview
13
13
years of professional experience
Work History
Billing Specialist
The Extra Mile Region IV
Lafayette, LA
12.2024 - Current
- Processed payments to ensure accurate account balances
- managed claim denials to optimize reimbursement outcomes
- submitted claims to insurance for timely processing
- Managing provider enrollment for each MCO
- conducted monthly OIG/LDH reports to ensure compliance and monitor staff performance
Intake Specialist
VieMed
Lafayette, Louisiana
07.2022 - 05.2023
- Managed patient intake processes for home medical equipment services.
- Reviewed and verified patient information for accuracy and completeness.
- Assisted patients with insurance verification and benefits inquiries.
- Updated patient information on computer system to maintain billing accuracy.
Patient Coordinator
Home Sleep Delievered
Lafayette, LA
10.2019 - 07.2022
- Coordinated patient appointments and follow-ups for sleep studies and consultations.
- Communicated with patients regarding insurance coverage and billing inquiries effectively.
- Provided support to patients regarding insurance coverage, payment plans, and other financial matters.
- Managed patient records using electronic health record systems efficiently and accurately.
- Scheduled equipment deliveries and pickups to optimize patient access to services.
- Maintained inventory of medical supplies and equipment used in providing patient care.
Patient Coordinator
Joseph & Swan Eye Center
Lafayette, LA
03.2018 - 10.2019
- Coordinated patient appointments and maintained appointment schedule.
- Facilitated communication between patients and medical staff to ensure smooth operations.
- Communicated with patients regarding insurance coverage and billing inquiries effectively.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Ensured all paperwork related to patient care was completed accurately and timely.
- Managed patient records using electronic health record systems efficiently and accurately.
Medical Assistant
Oschner Medical Center
Lafayette, Louisiana
03.2016 - 03.2018
- Obtained vital signs and recorded patient information accurately.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared examination rooms, ensuring cleanliness and proper equipment availability.
- Managed patient scheduling and maintained appointment calendars efficiently.
- Coordinated referrals to specialists and managed health records effectively.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Volunteer Coordinator
Bridgeway Hospice
Lafayette, Louisiana
08.2015 - 03.2016
- Organized community outreach events to recruit and engage volunteers effectively.
- Trained new volunteers on hospice protocols and compassionate care techniques.
- Developed training materials to enhance volunteer knowledge and skills.
- Coordinated volunteer schedules and activities for patient care and support.
- Monitored volunteer performance and provided constructive feedback regularly.
- Communicated regularly with volunteers, assisting with issues and questions.
Medical Records Clerk
Acadiana Family Physicians
Lafayette, Louisiana
03.2014 - 08.2015
- Maintained patient confidentiality in handling medical records and sensitive information.
- Organized and filed medical documents for efficient retrieval by healthcare staff.
- Processed patient admissions and discharges, updating records accordingly.
- Coordinated with insurance companies to verify patient coverage and eligibility.
- Responded to requests for medical records from patients and authorized parties promptly.
- Organized patient charts, gathering medical histories, lab results and consents.
Inside Sales Representative
Stop and Drop Self Storage
Youngsville, Louisiana
06.2013 - 03.2014
- Managed customer inquiries, delivering tailored storage solutions that addressed specific client needs.
- Coordinated site tours for potential clients, effectively showcasing facility features to enhance engagement.
- Assisted customers with rental agreements and payment processing procedures.
- Resolved customer complaints promptly, ensuring satisfaction and retention.
- Facilitated U-haul rentals, ensuring customers had reliable transportation options for their moving needs.
- Maintained cleanliness and organization of the sales office environment.
Education
Medical Assistant -
Remington College
Lafayette08-2013
High School Diploma -
Ovey Comeaux High School
Lafayette, OR05-2013
Skills
- Claim submission
- Payment posting
- Denial management
- Insurance verification
- Compliance reporting
- Electronic health records
- Medical billing software
- Time management
- Attention to detail
- Verbal and written communication
- Multitasking and organization
Timeline
Billing Specialist
The Extra Mile Region IV
12.2024 - Current
Intake Specialist
VieMed
07.2022 - 05.2023
Patient Coordinator
Home Sleep Delievered
10.2019 - 07.2022
Patient Coordinator
Joseph & Swan Eye Center
03.2018 - 10.2019
Medical Assistant
Oschner Medical Center
03.2016 - 03.2018
Volunteer Coordinator
Bridgeway Hospice
08.2015 - 03.2016
Medical Records Clerk
Acadiana Family Physicians
03.2014 - 08.2015
Inside Sales Representative
Stop and Drop Self Storage
06.2013 - 03.2014
Medical Assistant -
Remington College
High School Diploma -
Ovey Comeaux High School