Macie Roberts
Coeur d'Alene,ID
Summary
Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
Work History
Barista
Bo Webb
Cleveland, GA
10.2023 - 04.2024
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Stocked customer service stations with paper products or beverage preparation items.
- Collected payments and provided accurate change.
- Described menu items to customers and suggested products based on stated preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Received and accurately processed customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized official and off-menu coffee and tea preparations.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Followed health, safety and sanitation guidelines to pass state inspections.
Education
Some College (No Degree) - Clinical Psychology
Truett McConnell University
Cleveland, GASkills
- Opening and closing duties
- Ordering Procedures
- Espresso machine operation
- Table Bussing
- Beverage Preparation
- Cash Handling
- Food Preparation
- Exceptional customer service
- Positive and professional
- Cash Register Operation
- Safe Food Handling
- Conflict Mediation
- Food Running
- Multitasking
Timeline
Barista
Bo Webb
10.2023 - 04.2024
Some College (No Degree) - Clinical Psychology
Truett McConnell University