Maciela
Tucson,AZ
Summary
Management professional with a history of meeting challenges in complex organizations that rely on collaborative skills to contribute to company growth and success. Proven track record of delivering results in fast-paced environments that have pockets of ambiguity. Stellar command with delivering results, win-win outcomes, and navigating cross-functional teams
Overview
14
14
years of professional experience
Work History
Construction Coordinator
Servpro of NE Tucson
08.2023 - Current
- Developed and executed pre-construction milestones on project schedule.
- Supervised day-to-day activities of 10+ person team of contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
- Scheduling clients to maximize appointments in a business day
- Overseeing financials for the department ( Subcontractor pay, Customer billing and invoicing)
- Job tracking to update corresponding systems
Store Manager
Rent-A-Wheel
07.2021 - 09.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Interview, Hire and Train Employees
- Marketing Merchandise audits Solved problems and resolved conflicts for team members and customers.
- Negotiated vendor contracts for product purchases that resulted in cost savings for the organization
Center Manager
Ace Cash Express
03.2017 - 11.2020
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Monthly Budgets and Expenses overseeing Managed profit and loss reports Used customer, product and procedural knowledge to handle complex client transactions
- Built and maintained local industry relationships to develop and expand expertise in services
- Coordinated daily operations, ensuring compliance with safety regulations and customer service standards
- Provided continuous training and developmental opportunities to help employees achieve company and personal goals
Shift Supervisor
PLS Check Cashing
07.2014 - 02.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Cashing and cash handling compliance with wire transfers Assisting with schedules and shift coverage Team supervision of 3-7 members Organized workflow tasks to prevent downtime and production gaps
- Conducted disciplinary action when needed in accordance with company policy
- Coordinated special events such as customer appreciation days or employee recognition ceremonies
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
Store Manager
Circle K
02.2011 - 06.2014
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed employee issues, performed corrective actions, and terminated employment when necessary
- Implemented loss prevention strategies, alleviating shrink. Established efficient inventory management system to maximize sales and reduce costs
- Created and distributed training materials to staff members. Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
Education
Pueblo HS
Tucson, AzSkills
- Construction Scheduling
- Documentation Control
- Documentation Management
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Organizational Skills
- Team Collaboration
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Construction Coordinator
Servpro of NE Tucson
08.2023 - Current
Store Manager
Rent-A-Wheel
07.2021 - 09.2022
Center Manager
Ace Cash Express
03.2017 - 11.2020
Shift Supervisor
PLS Check Cashing
07.2014 - 02.2018
Store Manager
Circle K
02.2011 - 06.2014
Pueblo HS
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