Summary
Overview
Work History
Education
Skills
Timeline
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Macie LeMarr

Kansas City,KS

Summary

Organized, detail-oriented, and dependable team player successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Registered Pharmacy Technician

Midwest Family Health
02.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Customer Service Specialist

Midwest Family Health
09.2017 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Complied with company policies and procedures by encouraging positive and effective work environment among employees.
  • Maintained and managed customer files and databases.

Sales Floor Team Member

Michaels
12.2021 - 11.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.

Education

Bachelor of Arts - History

Washburn University of Topeka
Topeka, KS
12.2022

Skills

  • Enthusiastic and motivated to create a positive work environment
  • Communicate openly and efficiently with team members
  • Excellent interpersonal skills
  • Complex problem-solving by analyzing issues and creating unique solutions
  • Confident, articulate, and professional speaking abilities and experience

Timeline

Registered Pharmacy Technician

Midwest Family Health
02.2023 - Current

Sales Floor Team Member

Michaels
12.2021 - 11.2022

Customer Service Specialist

Midwest Family Health
09.2017 - Current

Bachelor of Arts - History

Washburn University of Topeka
Macie LeMarr