Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mack Frank

Elm Grove,WI

Summary

Michael’s Craft Store – Sales Associate

  • Developed strong customer service skills by assisting customers with product selection and crafting advice.
  • Demonstrated creativity and product knowledge in workshops, helping customers make personalized crafts.
  • Recognized for reliability, consistently meeting or exceeding sales goals and receiving positive customer feedback.

Face Painter – Zoo

  • Delivered high-quality face painting services to children and families, creating memorable experiences for visitors.
  • Managed time effectively in a fast-paced environment, ensuring customer satisfaction during busy zoo events and weekends.
  • Worked creatively to develop themed face painting designs that aligned with zoo exhibits and special events.
  • Built a loyal customer base, leading to repeat business and strong word-of-mouth recommendations.

Milwaukee Institute of Art & Design (MIAD) – Student for a year

  • Gained foundational skills in fine arts, design principles, and creative problem-solving.
  • Engaged in collaborative projects, working with peers to create innovative art pieces and gain exposure to diverse artistic perspectives.
  • Developed a strong understanding of visual composition, color theory, and mixed-media techniques.
  • Successfully balanced academic workload and personal artistic projects, achieving high grades in design and art courses.

Overview

3
3
years of professional experience

Work History

Face Painter

Personality Portraits
04.2025 - Current
  • Married artistic skill with customer suggestions to create unique designs.
  • Utilized exceptional customer service skills to satisfy all needs.
  • Set up painting stand and stocked with supplies.
  • Presented template design options and discussed preferences.
  • Engaged customers in process to provide memorable experience.
  • Kept work areas clean and neat at all times.

Sales Associate

Michaels Craft Store
06.2022 - 01.2023
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

Brookfield East High School
Brookfield, WI
06.2024

Skills

  • Artistic creativity
  • Payment handling
  • Design skills
  • Template designs
  • Makeup artistry
  • Artistry
  • Color theory
  • Health and safety
  • Detail-orientated

Timeline

Face Painter

Personality Portraits
04.2025 - Current

Sales Associate

Michaels Craft Store
06.2022 - 01.2023

Brookfield East High School
Mack Frank