MACKENSIE BOWLES
Staunton,US
Summary
Qualified Mental Health Professional with 9+ years of experience in mental health support, recognized for pioneering innovative interventions that foster independence and enhance emotional well-being. Demonstrates expertise in client advocacy, behavioral health, and conflict resolution, utilizing advanced organizational and leadership skills to create effective client-centered treatment plans. Committed to empowering individuals through strategic communication and collaboration, ensuring achievement of personal and therapeutic goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
QUALIFIED MENTAL HEALTH PROFESSIONAL
National Counseling Group
08.2025 - Current
- Developed and implemented individual treatment plans for clients with mental health challenges in multiple settings, including, but not limited to: Therapeutic Day Treatment, Casey Life Skills, Intensive In-home Counseling, and Mental Health Skills Services.
- Facilitated family therapeutic sessions to improve family communication, stabilize and build a more supportive environment, and provide psychoeducation to create a more cohesive family dynamic.
- Continuously sought professional development opportunities to remain current on industry best practices and enhance clinical skills.
QUALIFIED MENTAL HEALTH PROFESSIONAL
New Hope Support Services, LLC
08.2023 - Current
- Maintained consistent and positive relationships that are conducive to treatment and human service needs.
- Empowered individuals with mental health challenges, fostering independence through personalized goal-setting and innovative coping strategies.
- Meet with individuals with mental health issues to accomplish their person-centered goals.
- Utilized creative interventions, activities and efficient coping skills designed to enhance the individual towards increased management of their mental and emotional functioning.
- Reviewing and modifying ISPs to fit the individuals personal goals and needs.
RECOVERY SUPPORT SPECIALIST
Gateway Homes Inc.
12.2021 - 07.2025
- Maintained person-centered treatment by targeting individual's strengths and weaknesses through facilitating daily groups, aiding them in their eventual goal of independent living.
- Educated and reinforced functional skills and appropriate behaviors relating to safety and health.
- Maintained consistent and positive relationships that are conducive to treatment and human service needs.
- Developed organizational tool to streamline communication, boost efficiency in identifying client housing needs, and optimize housing search processes.
- Educate clients on medication management, covering dosages, functions, side effects, and importance, ensuring proper adherence to treatment plans.
CRISIS STABILIZATION WORKER
Soaring Eagles, LLC
12.2022 - 08.2023
- Responsible for supporting the care and treatment of individuals experiencing a mental health crisis who present with some level of disruption to their normal functional lives.
- Support the individuals in achieving their treatment goals through use of individuals ISP.
- Utilized creative interventions, activities and efficient coping skills designed to enhance the individual towards increased management of their mental and emotional functioning.
- Partnered with multidisciplinary teams to implement individualized service plans, fostering client progress towards improved emotional functioning.
MEDICAL SCRIBE
ScribeAmerica
07.2021 - 12.2022
- Documented patient-provider encounters in EMR, ensuring accurate capture of medical histories, examinations, and treatment plans for improved care continuity.
- Meticulously recorded complex medical information, maintaining high standards of accuracy and completeness in patient records.
- Proposed and implemented documentation improvements, leading to more comprehensive patient profiles and better-informed clinical decisions.
ASSISTANT TO OFFICE MANAGER
Mountain Valley Tower Service Inc.
12.2016 - 12.2021
- Fostered strong client relationships through effective communication. Coordinated with team members to ensure smooth office operations and timely task completion.
- Managed office equipment maintenance, ensuring optimal functionality. Meticulously organized and maintained physical and digital files for easy access and retrieval.
- Streamlined office processes, reducing operational costs and enhancing productivity. Implemented new filing system, cutting document retrieval time by half.
- Introduced digital solutions for scheduling and calendar management, improving efficiency. Developed new strategies for handling customer inquiries and complaints.
UNDERGRADUATE RESEARCH ASSISTANT
Clemson University
01.2019 - 05.2021
- Gained experience by engaging in research through investigating specific topics within the area of study of graduate student leader, contributing to their literary review.
- Meticulously encoded research data using SRSS, ensuring accuracy and reliability in data management for ongoing studies.
- Developed teamwork skills through small-group collaboration and team-based investigations led by psychology professor and graduate student.
- Conducted in-depth literature reviews, contributing to graduate-level research projects and enhancing understanding of workplace disclosure dynamics.
- Partnered with psychology professors and graduate students in team-based investigations, fostering a collaborative research environment.
Education
M.A. IN MEDICAL SCIENCES - CONCENTRATION IN MOLECULAR MEDICINE
Liberty University
Lynchburg, VA05.2022
BACHELOR OF SCIENCE - PSYCHOLOGY
Clemson University
Clemson, SC05.2021
Skills
- Client Advocacy,
- Behavioral Health, Leadership,
- Conflict Resolution
- Laboratory Experience (Experienced)
- Clinical documentation
- Suicide risk assessment
- Psychotherapy techniques
- Behavioral assessment
- Anger management
- Art therapy techniques
Certification
- Qualified Mental Health Professional License [May 2024 - Jun 2026]
- CPR/AED/Adult First Aid Certification [Dec 2021 - Sep 2027]
- Therapeutic Options of VA Certification Dec 2021 - Jan 2026
- Medication Administration Aide [Dec 2021 - Dec 2025]
Languages
English (Native), Spanish (Proficient).
Timeline
QUALIFIED MENTAL HEALTH PROFESSIONAL
National Counseling Group
08.2025 - Current
QUALIFIED MENTAL HEALTH PROFESSIONAL
New Hope Support Services, LLC
08.2023 - Current
CRISIS STABILIZATION WORKER
Soaring Eagles, LLC
12.2022 - 08.2023
RECOVERY SUPPORT SPECIALIST
Gateway Homes Inc.
12.2021 - 07.2025
MEDICAL SCRIBE
ScribeAmerica
07.2021 - 12.2022
UNDERGRADUATE RESEARCH ASSISTANT
Clemson University
01.2019 - 05.2021
ASSISTANT TO OFFICE MANAGER
Mountain Valley Tower Service Inc.
12.2016 - 12.2021
BACHELOR OF SCIENCE - PSYCHOLOGY
Clemson University
M.A. IN MEDICAL SCIENCES - CONCENTRATION IN MOLECULAR MEDICINE
Liberty University