Rosalie Mahler
Staunton,VA
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Mental Health Case Manager
Valley Community Service Board
Staunton, VA
12.2021 - 03.2022
- Applied evidence-based techniques such as behavioral activation, problem-solving treatment and motivational interviewing to support behavioral interventions.
- Verified successful coordination of counseling efforts with mental health professionals, doctors, social workers and other stakeholders.
- Educated patients about common mental health and substance abuse disorders to facilitate understanding of treatment options.
- Recorded patient progress and treatment recommendations to be shared with medical providers, psychiatric consultants and other treating providers.
Teacher's Assistant
Staunton City Schools
Staunton, VA
07.2019 - 11.2021
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Organized and guided skills practice, research and memorization tasks for students.
- Reviewed lesson material with students individually or in small groups.
- Assisted students with accomodations,
Server
Buffalo Wild Wings
Staunton, Virginia
01.2019 - 08.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
Server
Cracker Barrel
Staunton, Virginia
04.2016 - 12.2018
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Employee Training Coordinator
Cracker Barrel
Staunton, Virginia
10.2017 - 05.2018
- Updated training records and curriculum materials database routinely, ensuring accuracy and availability of all required documentation.
- Gathered data about course success and participant experiences to help with future course planning.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Evaluated established training programs, employee performance across all areas, and organizational goals to identify knowledge and skill gaps.
Education
Bachelor of Science - Psychology
Radford University
Radford, VA 08.2011 - 05.2015
Skills
Treatment planning
Stress management
Patient records administration
Case documentation
Timeline
Mental Health Case Manager
Valley Community Service Board
12.2021 - 03.2022
Teacher's Assistant
Staunton City Schools
07.2019 - 11.2021
Server
Buffalo Wild Wings
01.2019 - 08.2020
Employee Training Coordinator
Cracker Barrel
10.2017 - 05.2018
Server
Cracker Barrel
04.2016 - 12.2018
Bachelor of Science - Psychology
Radford University
08.2011 - 05.2015