MACKENZIE ADAMS
Mishawaka,IN
Summary
Creative, people-focused professional with a solid foundation in marketing, engagement and event planning. Skilled in developing digital and print content, educational materials and utilizing social media to boost visibility and outreach. Brings experience across healthcare, research and education; with a passion for creating meaningful experiences, growing engagement, and supporting mission-driven initiatives. Recognized for clear communication, adaptability and a proactive, hands-on approach.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Patient Engagement Leader
Digestive Research Alliance of Michiana
01.2025 - Current
- Reviewed patient records In EMR from joint-venture medical practice
- Recruited eligible research study participants via cold & warm phone calls
- Strategized with pharmaceutical sponsors, site director and research coordinators to increase retention of patients
- Developed social media presence for research site; building a consistent online presence, with success in community engagement
- Planned and promoted community events by creating digital content, managing social media, coordinating supplies, and engaging with local colleges and organizations
Medical Staff Credentialing Coordinator
Beacon Health System
08.2023 - 12.2024
- Lead Credentialing Coordinator for Community Hospital of Bremen & Three Rivers Health
- Managed medical provider appointments to the Hospital's Medical Staff, ensuring full compliance with the Bylaws
- Primary point of contact between medical staff and clinical leadership, as well as hospital administration and operational teams
- Participated in successful Center for Medicare & Medicaid Services (CMS) & Healthcare Facilities Accreditation Program (HFAP) audits, providing credentialing documentation and demonstrating full compliance with federal requirements.
High School Teacher & Coach
Sheridan High School
08.2022 - 06.2023
- Primary teacher for United States History, World History, AP Psychology & Psychology; grades 9th through 12th grade
- Created original lesson plans and educational materials for traditional & hybrid learning environments; while adapting content for diverse learning needs
- Analyzed student performance data to identify learning gaps and created targeted data-driven resources and improved engagement from students
- Head Coach for High School & Middle School Cross County
- Head Coach for Middle School Track & Field
Shift Manager
Das Dutchman Essenhaus
06.2017 - 08.2022
- Utilized five (5) years of retail experience to lead operations across three (3) stores
- Designed merchandise displays to boost product visibility and sales
Education
Bachelor of Science - Secondary Social Studies Education, Psychology Concentration
08.2018 - 04.2022
- Academic Scholarship Recipient
- Athletic Scholarship Recipient
- Extracurricular Activities: Cross Country
- Extracurricular Activities: Track & Field
- Extracurricular Activities: Managed Cross Country Team for 2 years
- Extracurricular Activities: Managed Track & Field Team for 2 years
Skills
- Patient Recruitment
- Proficient in Canva
- Referral Support
- Event Planning
- Community Outreach
- Social Media
- Digital Marketing
- Subject Recruitment & Engagement
- Develop Recruitment Materials
- Quality Assurance
- GCP/ICH Compliance
- Phone Recruitment
Personal Information
Title: Patient Engagement Leader
Training
Good Clinical Practice, CITI
Timeline
Patient Engagement Leader - Digestive Research Alliance of Michiana
01.2025 - Current
Medical Staff Credentialing Coordinator - Beacon Health System
08.2023 - 12.2024
High School Teacher & Coach - Sheridan High School
08.2022 - 06.2023
Indiana Wesleyan University - Bachelor of Science, Secondary Social Studies Education, Psychology Concentration
08.2018 - 04.2022
Shift Manager - Das Dutchman Essenhaus
06.2017 - 08.2022
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