Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Ailes

Louisville,KY

Summary

Proven to excel in high-pressure environments, I have leveraged strong multitasking and adaptability in previous work and my life, enhancing guest relations. My expertise in hospitality service and has accurately contributed to a consistently positive experience, showcasing my ability to meet and exceed employer expectations. Further, I have developed exceptional customer service skills in fast-paced restaurant environment, and am seeking to transition into a new field. I possess strong abilities in communication and teamwork, along with problem-solving. I would like to leverage these skills to excel in new professional setting.

Overview

1
1
year of professional experience

Work History

Waitress

Nudy's Cafe
10.2023 - 08.2024


  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Bachelors of Music - Oboe Performance

University of Louisville
Louisville, KY
05-2028

High School Diploma -

Haverford Senior High School
Haverford, PA
06-2024

Skills

  • Strong multitasking
  • Greeting guests
  • Cleanliness
  • Hospitality service expertise
  • Complaint resolution
  • Time Management
  • Guest Relations
  • Adaptability

Timeline

Waitress

Nudy's Cafe
10.2023 - 08.2024

Bachelors of Music - Oboe Performance

University of Louisville

High School Diploma -

Haverford Senior High School
Mackenzie Ailes