Mackenzie Bechtold
Batavia
Summary
Dedicated professional with a proven track record in housekeeping and customer service, notably with McDonald's. Expert in cleaning, sanitizing, and maintaining high standards of hygiene, coupled with exceptional relationship-building skills. Achieved significant improvements in client satisfaction through meticulous attention to detail and adaptability. Renowned for reliability and teamwork, consistently delivering quality service tailored to client needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cleaner
Self Employed
12.2022 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Crew Member
Mcdonalds
03.2019 - 10.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Ida S. Baker High School
Cape Coral, FL05-2019
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Reliability and punctuality
- Health and safety compliance
- Active listening
- Conscientious and Detail-oriented
- Relationship building
- Team collaboration
- Patience
- Adaptability
- Personal Hygiene Assistance
Certification
Teaching certification
Languages
ASL
Limited Working
Timeline
Cleaner
Self Employed
12.2022 - Current
Crew Member
Mcdonalds
03.2019 - 10.2022
High School Diploma -
Ida S. Baker High School