Mackenzie Beller
Kenosha,WI
Summary
I am currently in my junior year of college on the pre-law track, but I’ve discovered a strong interest in healthcare within the last year and am planning to pursue a nursing degree as well. I am eager to build hands-on experience working with patients and help with the the day-to-day responsibilities in a healthcare setting. I’m a quick learner, a good communicator, and I really enjoy helping people. The skills that I know will translate well in a healthcare environment. I’m excited to grow in this field and contribute wherever I am able to!
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
7brew Coffee
05.2024 - Current
- Managed and motivated employees to be productive and engaged in their work.
- Accomplished many tasks weekly within established timeframes.
- Maintained professional, organized, and safe environment for employees.
- Grew customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
Service Desk Clerk
Woodman's Market
03.2021 - 06.2024
- Engaged in interactions via telephone and in person to help with customer needs.
- Made daily schedule with employee positions, completed shift swaps and covers, sent daily paperwork to corporate.
- Attended meetings to enhance productivity and organization within the clerical department,
Receptionist
Cute Nails & Spa
06.2021 - 08.2022
- Greeted incoming visitors and customers professionally and provided a friendly atmosphere.
- Confirmed appointments and communicated with clients.
- Answered phone promptly and directed incoming calls to correct employees.
- Train all newly hired employees.
Hair Salon Assistant
Gemini Salon and Spa
12.2020 - 07.2021
- Cleaned and sanitized stations between clients, promoting a healthy environment for both staff and guests.
- Prepared clients for hair cuts and styles with shampoo work.
- Answered phone calls to provide information and schedule new appointments.
Party Host
Action Territory
05.2018 - 06.2021
- Supervised children's activities and maintained their safety and well-being.
- Provided exceptional customer service and created a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
Education
Bachelor of Arts - Psychology And Criminal Justice
University of Wisconsin Milwaukee
Kenosha, WI05-2026
High School Diploma -
Westosha Central High School
Salem, WI06-2022
Skills
- Time management
- Compassion and empathy
- Attention to detail
- Flexibility and adaptability
- Critical thinking
- Team collaboration
- Multitasking and organization
- Personable
Certification
- CNA - Certified Nursing Assistant (Gateway Technical College)
Timeline
Manager
7brew Coffee
05.2024 - Current
Receptionist
Cute Nails & Spa
06.2021 - 08.2022
Service Desk Clerk
Woodman's Market
03.2021 - 06.2024
Hair Salon Assistant
Gemini Salon and Spa
12.2020 - 07.2021
Party Host
Action Territory
05.2018 - 06.2021
Bachelor of Arts - Psychology And Criminal Justice
University of Wisconsin Milwaukee
High School Diploma -
Westosha Central High School