Professional Summary
Overview
Work History
Education
Skills
Timeline

Mackenzie Bertagnolli

Hair & Braids by Mack
Rock Springs,Wyoming
12
years of professional experience

Experienced with managing cashier teams to ensure smooth and efficient checkout processes. Utilizes team leadership and operational skills to maintain positive customer experience. Track record of effective communication and problem-solving abilities.

Professional retail worker with proven ability to lead and inspire teams. Skilled in cash handling, customer service, and operational efficiency. Strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences. Reliable and results-driven with knack for problem-solving and team motivation.

Work History

Delivery Driver

1 Year 8 Months
Amazon Flex | 12.2024 - Current

Flex Delivery Driver for Amazon, Deliver Amazon Packages

  • Delivered packages efficiently while adhering to safety and traffic regulations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages efficiently, ensuring timely arrival at destination.

HairStylist/Salon Owner

12 Years
Hair & Braids by Mack | 08.2014 - Current
  • Provided personalized hairstyling services, enhancing client satisfaction through tailored consultations and style recommendations.
  • Executed advanced braiding techniques, ensuring high-quality results and fostering client loyalty.
  • Ensured compliance with health and safety regulations, maintaining a clean and organized work environment.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Counted and documented opening and closing cash amounts daily.

Owner/Operator

7 Years 11 Months
Ice Ice Baby Mobile Ice Cream Van | 06.2018 - 05.2026
  • Managed daily operations of mobile ice cream service, ensuring high-quality customer service.
  • Established vendor relationships to secure quality supplies at competitive prices.
  • Ensured compliance with health and safety regulations, safeguarding employee and customer welfare.
  • Managed day-to-day business operations.

Delivery Driver

6 Months
D & E Ventures | 12.2024 - 06.2025
  • Delivered Fed Ex packages efficiently, ensuring timely arrival at destination.
  • Maintained vehicle cleanliness and functionality, conducting routine inspections.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.

Education

Certified Nurse Assistant - Nursing

Western Wyoming Community College | Rock Springs, WY

Cosmetology Degree - Hair

Abraxxas Beauty School | Rock Springs | 2012

Skills

Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Problem-solving
Time management skills

Timeline

Delivery Driver

Amazon Flex
12.2024 - CurrentRead More

Delivery Driver

D & E Ventures
12.2024 - 06.2025Read More

Owner/Operator

Ice Ice Baby Mobile Ice Cream Van
06.2018 - 05.2026Read More

HairStylist/Salon Owner

Hair & Braids by Mack
08.2014 - CurrentRead More

Western Wyoming Community College

Certified Nurse Assistant from Nursing
Read More

Abraxxas Beauty School

Cosmetology Degree from Hair
Read More
Mackenzie Bertagnolli