Mackenzie Bigelow
Coopersville,MI
Summary
Dynamic professional with experience at Lawrence Technological University, excelling in client communication and project management. Proven ability to enhance guest experiences and optimize event strategies. Skilled in 3D modeling softwares and team collaboration, consistently driving improvements and fostering positive relationships. Committed to delivering high-quality results in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Desk Attendant
Lawarence Technological University
03.2025 - Current
- Resolved guest issues promptly and professionally, ensuring positive feedback and return visits.
- Maintained a clean and organized front desk area for optimal guest interaction.
Sales and Marketing Intern
Usa Insulation
09.2024 - 04.2025
- Demonstrated willingness and interest in learning new tasks and skills.
- Analyzed sales data, identifying trends and areas for improvement within the company's marketing strategy.
- Assisted with trade show planning and execution, showcasing company products to a wider audience for increased exposure.
Crew Lead
Bigelow Outdoor Services
05.2024 - 08.2024
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Enhanced landscape appearance by trimming hedges, removing weeds, and planting new flowers.
- Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
Sandwich Artist
Subway
04.2023 - 03.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Event Management Intern
Critter Barn
09.2023 - 12.2023
- Organized brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
- Researched assigned events and identified possible partnerships aligned with event concepts.
- Effectively managed budgets to optimize resources and minimize expenses while maintaining event quality.
Project Management Intern
DeWys
12.2022 - 03.2023
- Maintained well-organized documentation for easy access and reference during projects'' life cycles.
- Gathered detailed requirements from clients to better understand their needs and expectations for each project.
- Contributed to continuous improvement initiatives by identifying areas for process enhancement and recommending solutions accordingly.
Education
Bachelor of Science - Architecture
Lawrence Technological University
Southfield, MI05-2028
High School Diploma -
Coopersville High School
Coopersville, MI05-2024
Skills
- Project management
- Client communication
- Time management
- 3D modeling Software
- Team collaboration
Timeline
Desk Attendant
Lawarence Technological University
03.2025 - Current
Sales and Marketing Intern
Usa Insulation
09.2024 - 04.2025
Crew Lead
Bigelow Outdoor Services
05.2024 - 08.2024
Event Management Intern
Critter Barn
09.2023 - 12.2023
Sandwich Artist
Subway
04.2023 - 03.2024
Project Management Intern
DeWys
12.2022 - 03.2023
Bachelor of Science - Architecture
Lawrence Technological University
High School Diploma -
Coopersville High School
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