Organization and Time management
Xenia Suarez
Goleta,CA
Summary
Friendly and polished communicator offering positive experience in customer service environments. Accustomed to providing individualized assistance. Proficient in coordinating events, and promoting customer satisfaction.
Overview
1
1
Language
6
6
years of post-secondary education
5
5
years of professional experience
Work History
Desk Attendant
Veteran Resource Center, University of California
Santa Barbara, CA
01.2019 - 07.2020
- Directed people with questions to appropriate resources.
- Processed incoming students' paperwork to set them up for their VA benefits.
- Provided guidance to students who are new to the UC system.
- Planned coverage needs and organized services to support incoming special events.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Barista
Starbucks
King City, CA
05.2018 - 09.2018
- Recommended products based on solid understanding of individual customer needs and preferences.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Cultivated ability to recall customers' names and address each by name.
Teacher Intern
Soledad Unified School District
Soledad, CA
08.2017 - 06.2018
- Assisted and translated for English learning students.
- Conducted reading frequency tests for children.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Reviewed students' classroom assignments, homework and tests to evaluate knowledge of subject material and assign grades.
- Led activities that developed students' physical, emotional and social growth.
- Created learning and content strategies to meet needs of mentally and physically disabled students.
Marketing Intern
MILPA
Salinas, CA
10.2017 - 12.2017
- Worked on promoting a social justice event.
- Communicated with local businesses/ community members.
- Helped with development of posters and other advertisement strategies.
- Stayed updated with latest marketing concepts and techniques.
- Designed and presented social media campaign ideas.
- Collaborated with team members to help expand marketing channels.
- Created unique and engaging content for range of social media platforms including Pinterest, FaceBook and Instagram.
- Helped with planning and hosting of marketing events.
Crew Member
RHC Management
Soledad, CA
06.2016 - 01.2017
- Partnering with other Crew and Managers to meet target goals during shift
- Ensuring items are well stocked.
- Prepared products following restaurant, health, and safety standards and procedures.
- Collaborated with team members to complete orders.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Sales Associate
Tilly's Inc.
Goleta, CA, CA
12.2019 - Current
- Maintained organized, presentable merchandise to drive continuous sales.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Education
High School Diploma -
Soledad High School
Soledad, CA 08.2014 - 06.2018
No Degree - Communication Studies
University Of California, Santa Barbara
Santa Barbara, CA 10.2018 - Current
Skills
Relationship-Building
Project Management
Compassion
Communication
Fast learner
Timeline
Sales Associate
Tilly's Inc.
12.2019 - Current
Desk Attendant
Veteran Resource Center, University of California
01.2019 - 07.2020
No Degree - Communication Studies
University Of California, Santa Barbara
10.2018 - Current
Barista
Starbucks
05.2018 - 09.2018
Marketing Intern
MILPA
10.2017 - 12.2017
Teacher Intern
Soledad Unified School District
08.2017 - 06.2018
Crew Member
RHC Management
06.2016 - 01.2017
High School Diploma -
Soledad High School
08.2014 - 06.2018
Similar Profiles
Tyler EllisonTyler Ellison
VA Work-Study Student at Student Veteran Resource Center (SVRC)VA Work-Study Student at Student Veteran Resource Center (SVRC)
Anthony CarothersAnthony Carothers
Veteran Services Program Support Specialist at Orange Coast College Veteran Resource CenterVeteran Services Program Support Specialist at Orange Coast College Veteran Resource Center
RACHEL FLORESRACHEL FLORES
Internship Student at Women’s Research and Resource, California State UniversityInternship Student at Women’s Research and Resource, California State University