Mackenzie Byrd
Los Angeles,CA
Summary
Food Expeditor in with 3 years of experience supporting excellence in food preparation and delivery in a high speed steakhouse. Combines strong work ethic and superb attention to accuracy in food presentation and service.
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and phone calls. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Food Expediter
Holdren's Steaks And Seafood
04.2022 - 08.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Assisted preparation of food plates, overseeing quality and appearance.
- Confirmed proper placement of products and side items while implementing special instructions.
- Played key role in bolstering high-end dining experience.
- Trained new expeditors and food runners according to company policies and standards.
- Assisted with bussing tables and cleaning up spills.
- Addressed customer complaints and inquiries to verify satisfaction.
- Assisted customers with carry-out service.
Restaurant Hostess
Holdren's Steaks And Seafood
04.2021 - 08.2023
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Dog Walker
Leslie Kenny Minato
02.2021 - 11.2021
- Walked dog around neighborhood and on trails.
- Provided dog with a healthy amount of exercise.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Cleaned up after dog.
Education
No Degree - Communications
University of California - Los Angeles
Los Angeles, CA06.2026
High School Diploma -
Santa Barbara Senior High School
Santa Barbara, CA06.2022
Skills
- Place Settings
- Timely Food Delivery
- Guest Inquiries
- Serve Customers
- Menu Memorization
- Customer Service
- Expediting Orders
- Group Reservations Management
- Dining Reservations
- Seating and Accommodations
Timeline
Food Expediter
Holdren's Steaks And Seafood
04.2022 - 08.2023
Restaurant Hostess
Holdren's Steaks And Seafood
04.2021 - 08.2023
Dog Walker
Leslie Kenny Minato
02.2021 - 11.2021
No Degree - Communications
University of California - Los Angeles
High School Diploma -
Santa Barbara Senior High School
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