Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Cendroski

Salem,Ohio

Summary

Dynamic and results-driven professional with proven leadership at Dunkin Donuts, excelling in cash handling and team training. Recognized for enhancing customer satisfaction and maintaining high standards of service. Adept at problem-solving and fostering a positive work environment, consistently achieving operational goals and promoting a cohesive team culture.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

7
7
years of professional experience

Work History

Shift Leader

Dunkin Donuts
07.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Production Line Operator

Ventra
11.2019 - 08.2024
  • Ensured high-quality output by conducting thorough quality control checks and promptly addressing any issues identified.
  • Maintained a safe working environment by adhering to safety protocols, conducting routine inspections, and providing necessary training to fellow operators.
  • Minimized material waste during production runs through careful monitoring of raw material usage and adherence to established guidelines.
  • Consistently met or exceeded daily production targets through diligent monitoring of equipment performance and proactive problem solving.

Fitness Trainer/ Front Desk

Brickyard Gym
05.2018 - 03.2019
  • Demonstrated how to carry out various routines and exercises.
  • Advised clients on proper equipment use and maintenance, contributing to a safe workout environment and prolonging the lifespan of gym assets.
  • Boosted client motivation through consistent encouragement, support, and progress tracking.
  • Demonstrated proper form and technique to prevent injury.
  • Encouraged participants to stay motivated and reach fitness goals.
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.

Education

Associate of Science - Nursing

Kent State University
Salem, OH
01-2027

High School Diploma -

Mohawk Jr Sr Highschool
Bessemer, PA
06-2019

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Staff training and development
  • Inventory counts
  • Shift paperwork completion
  • Client service

Timeline

Shift Leader

Dunkin Donuts
07.2024 - Current

Production Line Operator

Ventra
11.2019 - 08.2024

Fitness Trainer/ Front Desk

Brickyard Gym
05.2018 - 03.2019

Associate of Science - Nursing

Kent State University

High School Diploma -

Mohawk Jr Sr Highschool

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Mackenzie Cendroski