Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Cherrett

Grapevine,Tx

Summary

Highly motivated Firefighter with knowledge of safely suppressing fires and assisting with EMS. Thinks quickly under pressure and remains calm in stressful situations. Offering efficiently responding to fire and EMS alarms. Proficient performance on assignments and tasks given.

Overview

5
5
years of professional experience

Work History

Firefighter EMT

Denton County ESD1
10.2022 - Current
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Participated in community outreach programs to raise awareness of fire prevention and safety measures.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Collaborated with other emergency responders on scene to establish adequate fire suppression.

Volunteer Firefighter

Double Oak Volunteer Department
02.2021 - 10.2022
  • Administered first aid and conducted emergent response management.
  • Operated and Trained with fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Collaborated with other emergency responders on scene to establish adequate medical treatment.
  • Participated in community outreach programs to raise awareness of fire prevention and safety measures.

Dispatcher and Customs Entry Writer

C&H Logistics
02.2021 - 12.2022
  • C&H Logistics is a freight forwarding and brokerage company, my job is dispatching and clearing shipments with customs
  • Making sure to stay in contact with the clients and drivers
  • Delivered exceptional customer service through fast and accurate processing of entries, professional, precise communication and coordination with other departments to resolve inquires.
  • Identified and resolved issues with potential to delay cargo release or final delivery.
  • Coordinated with shipping and transport companies on behalf of clients.

Front Desk Associate

Golds Gym
06.2020 - 01.2021
  • Maintained cleanliness and organization of front desk area.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.

Server

Mo's Irish Pub
03.2019 - 11.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Retail

James Avery
10.2018 - 01.2019
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Carroll Senior High School
Southlake, TX

Basic Emergency Medical Technician - EMS

Texas A&M Extension Service EMT
1595 Nuclear Science Rd. College Station TX, 77845

Basic Firefighter 1 & 2 -

Texas A&M Extension Service Fire Academy
1595 Nuclear Science Rd. College Station TX, 77845

Skills

  • Problem-Solving Skills
  • Creative Solutions
  • Learning Strategies
  • Critical Thinking

Timeline

Firefighter EMT

Denton County ESD1
10.2022 - Current

Volunteer Firefighter

Double Oak Volunteer Department
02.2021 - 10.2022

Dispatcher and Customs Entry Writer

C&H Logistics
02.2021 - 12.2022

Front Desk Associate

Golds Gym
06.2020 - 01.2021

Server

Mo's Irish Pub
03.2019 - 11.2019

Retail

James Avery
10.2018 - 01.2019

Carroll Senior High School

Basic Emergency Medical Technician - EMS

Texas A&M Extension Service EMT

Basic Firefighter 1 & 2 -

Texas A&M Extension Service Fire Academy

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Mackenzie Cherrett