Mackenzie Cole
Tuscaloosa,AL
Summary
Experienced Applications and Sales Engineer specializing in steam applications for the manufacturing sector. Proven track record in delivering innovative solutions that enhance operational efficiency, reduce costs, and improve environmental sustainability. Strong technical background and expertise in steam system design, operation, maintenance, and optimization, along with knowledge of regulatory compliance and safety standards. Adept at building relationships and collaborating across teams, Excels in understanding client needs and delivering tailored solutions. Committed to continuous learning and staying current with industry trends.
Overview
5
5
years of professional experience
Work History
Engineering Sales Manager
Marspec Technical Products
08.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team of 5 by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed over 50 key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with over 30 vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
Outside Sales Engineer
Marspec Technical Products
05.2022 - 08.2023
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Utilized advanced technical knowledge to gain a competitive edge in the market by effectively showcasing product capabilities in comparison to competitor offerings.
- Designed and delivered product training for clients with audiences of over 25 people.
- Transformed 5 zero-dollar accounts to six-figure accounts in 2024.
Maintenance/Technology Engineering Co-Op
Mercedes Benz U.S. International
08.2019 - 12.2019
- Conducted extensive testing of products, ensuring high-quality output and reduced error rates.
- Implemented advanced troubleshooting techniques to resolve technical issues promptly.
- Analyzed existing workflows to identify areas for process improvement, ultimately driving operational efficiencies across departments.
- Established robust quality assurance protocols that minimized defects in final product releases while reducing rework efforts.
- Led training sessions for around 5 individuals on new tools and technologies, empowering colleagues to leverage resources efficiently.
- Hand-selected to present semester accomplishments to CEO and managers of each department.
Education
Bachelor of Science - Mechanical Engineering
The University of Alabama
Tuscaloosa, ALSkills
- Relationship Building
- Sales team training
- Solution selling
- Empowers high-performing sales teams
- CRM Software
- Goals and performance
- Sales strategy development
- Business development and planning
Accomplishments
- Promoted to Sales Manager after 8 successful months in the full-time sales department.
- Nominated for "Saleswoman of the Year" in 2024 through Empowering Women in Industry.
- Achieved 800% increase in territory profit and 613% increase in territory sales by introducing effective sales strategy and utilizing industry knowledge (6 mon. into 2024 versus 6 mon. into 2022).
- Facilitated 17% increase in company-wide sales and 48% increase in profit from 2023 to 2024 by hiring two new outside reps and training each on developed strategy.
- Recognized by a customer for producing over 1 million dollars in cost-savings through a capital steam-related project.
Timeline
Engineering Sales Manager
Marspec Technical Products
08.2023 - Current
Outside Sales Engineer
Marspec Technical Products
05.2022 - 08.2023
Maintenance/Technology Engineering Co-Op
Mercedes Benz U.S. International
08.2019 - 12.2019
Bachelor of Science - Mechanical Engineering
The University of Alabama
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