Mackenzie Craig
Columbus
Overview
3
3
years of professional experience
Work History
Veterinary Technician
Suburban Animal Clinic
Hilliard, OH
09.2023 - Current
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Answered owner animal health questions and advised on best care practices.
- Collected patient biopsies and blood samples for laboratory analysis.
- Triaged incoming patients to determine treatment needs and urgency of care.
ANIMAL HUSBANDRY TECHNICIAN
Nationwide Children's Hospital
06.2022 - 06.2023
- Monitored animals to identify abnormalities or illnesses
- Inspected stock inventory to verify availability of clinical supplies
- Cleaned kennels and cages for maintaining comfortable animal housing areas
- Transported animals with careful restraining and calm demeanor
- Logged alarming behavior and characteristics for bringing awareness to possible health concerns
- Assisted with routine veterinarian procedures by aiding in administration of vaccines and euthanasia
- Provided animals with food and water to meet dietary needs during stay.
CLIENT SERVICE REPRESENTATIVE
MedVet
11.2021 - 05.2022
- Responded to complaints and resolved issues while providing high-quality customer service
- Advised clients on the best products and services to meet their needs
- Received and responded to high-volume incoming calls and emails in a timely manner
- Navigated multiple computer applications while interacting with client
- Interacted with accounting department to resolve client billing inquiries.
VETERINARY TECHNICIAN
VCA Sawmill
10.2020 - 09.2021
- Monitored and maintained medical supply inventory
- Assisted veterinarian with diagnostic, medical, and surgical procedures
- Scheduled veterinary appointments and surgeries to maintain efficient workflow
- Cleaned and disinfected common areas and animal kennels to reduce spread of illness
- Prepared medical instruments and equipment for surgical operations
- Conducted initial exams on pets, recording vital signs and collecting lab samples
- Restrained animals during examinations and treatments to prevent accidental injury to patients and staff
- Supported pre-operative and post-operative care of animals.
Education
ASSOCIATE IN SCIENCE (A.S.) IN VETERINARY TECHNOLOGY -
Columbus State Community College
05.2020
Skills
- Jugular Intravenous Catheterization
- Physical Examination
- Cytocentesis
- Nail Trimming
Timeline
Veterinary Technician
Suburban Animal Clinic
09.2023 - Current
ANIMAL HUSBANDRY TECHNICIAN
Nationwide Children's Hospital
06.2022 - 06.2023
CLIENT SERVICE REPRESENTATIVE
MedVet
11.2021 - 05.2022
VETERINARY TECHNICIAN
VCA Sawmill
10.2020 - 09.2021
ASSOCIATE IN SCIENCE (A.S.) IN VETERINARY TECHNOLOGY -
Columbus State Community College