Mackenzie Dalton
Fennville
Summary
Dedicated employee with strong customer service skills, great at multitasking and effective time management. Committed to delivering positive and memorable experiences for all customers. Proven ability to handle multiple tasks efficiently while maintaining high service standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kitchen Cook
The Little Store
Fennville
09.2023 - Current
- Prepared ingredients and meals to meet menu specifications and enhance customer satisfaction.
- Maintained cleanliness and organization of kitchen workstations to support efficient meal preparation.
- Collaborated with team members to ensure timely meal service.
- Operated kitchen equipment, including ovens, grills, and fryers safely.
- Organized kitchen storage areas to ensure accessibility and streamline workflow.
Social Media Manager
Plato's Closet
Holland
03.2022 - 09.2023
- Managed daily social media interactions, enhancing customer engagement by addressing inquiries and comments promptly.
- Implemented strategies that increased follower growth across all social media channels, contributing to broader audience reach.
- Created engaging content for Twitter, Instagram, Facebook, and LinkedIn, driving user interaction and brand visibility.
Food Service Worker
Sandy Pines Recreational Community
Dorr
05.2019 - 09.2021
- Ensured kitchen and dining areas remained clean and organized during service hours to enhance guest experience.
- Monitored food temperatures to ensure compliance with health regulations.
- Conducted training for new staff on food safety practices and kitchen procedures, promoting compliance and safety standards.
- Managed inventory by tracking supplies for food preparation, supporting efficient kitchen operations.
- Collaborated with team members to resolve customer issues swiftly and effectively.
Education
Bachelor of Science - Nursing
University of Michigan
Ann Arbor, MI05-2028
Associate of Science - Liberal Arts And Sciences
Lake Michigan College
Benton Harbor, MI05-2024
High School Diploma -
Fennville High School
Fennville, MI05-2023
Skills
- Food safety
- Food storage
- Inventory management
- Time management
- Patient care
- Emergency response
- Customer service
- Guest services
- Team collaboration
- Teamwork
- Attention to detail
- Critical thinking
- Positive and professional
- Social media strategy
Certification
Basic Life Support Certificate
Timeline
Kitchen Cook
The Little Store
09.2023 - Current
Social Media Manager
Plato's Closet
03.2022 - 09.2023
Food Service Worker
Sandy Pines Recreational Community
05.2019 - 09.2021
Bachelor of Science - Nursing
University of Michigan
Associate of Science - Liberal Arts And Sciences
Lake Michigan College
High School Diploma -
Fennville High School