Mackenzie Day
Carnegie,PA
Summary
Proven track record of enhancing operational efficiency and fostering professional relationships at UPMC Chartwell. Demonstrates strong communication and efficient multitasking skills, contributing to significant improvements in packing operations and customer service. Achieved consistent on-time delivery performance, showcasing reliability and a positive attitude. Collaborates effectively with teams to share insights and drive program success. Enthusiastic business development professional with experience establishing high-value territories. Adept in cultivating productive relationships with clients, achieving superior levels of account development, retention, and expansion.
Overview
6
6
years of professional experience
Work History
Patient Delivery Rep
UPMC Chartwell
Oakdale, PA
06.2023 - Current
- Maintained professional relationships with clients by addressing their concerns and providing exceptional customer service.
- Increased operational productivity by accurately tracking inventory levels and ensuring proper stock rotation procedures were followed.
- Contributed ideas for process improvements during team meetings aimed at enhancing overall delivery operations.
- Consistently met or exceeded performance targets for on-time deliveries, contributing to overall company success.
- Assisted new team members in learning company policies, procedures, equipment usage, and best practices for successful job performance.
Children's Activity Coach
Jump Bunch
Pittsburgh, PA
05.2022 - 09.2022
- Children from ages 3-13.
- Day camp.
- Promoted sportsmanship values among campers, fostering a positive competitive atmosphere within the team environment.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Enhanced team performance by developing and implementing effective coaching strategies.
Server
Providence Point
Pittsburgh, PA
10.2020 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Activity Assistant
Days Personal Care Home
Washington, PA
01.2019 - 11.2021
- Coordinated special events to celebrate holidays, birthdays, or other milestones that fostered a sense of community within the residence.
- Boosted social interaction among residents through the organization of group events and outings.
- Enhanced resident engagement by developing and implementing creative activities tailored to individual needs.
Education
Bachelor of Science - Communication Sciences And Disorders
Edinboro University of Pennsylvania
Edinboro, PA05.2026
High School Diploma -
Chartiers Valley High School
Bridgeville, PA05.2022
Skills
- Strong Communication Skills
- Safe Driving Practices
- Patience and Tolerance
- Efficient multitasking
- Reliability and punctuality
- Positive Attitude
- Professional Appearance
- GPS Navigation Expertise
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
Timeline
Patient Delivery Rep
UPMC Chartwell
06.2023 - Current
Children's Activity Coach
Jump Bunch
05.2022 - 09.2022
Server
Providence Point
10.2020 - 01.2022
Activity Assistant
Days Personal Care Home
01.2019 - 11.2021
Bachelor of Science - Communication Sciences And Disorders
Edinboro University of Pennsylvania
High School Diploma -
Chartiers Valley High School