Mackenzie Desmond

• Provided emotional support to help clients cope with difficult emotions such as depression, anxiety, and schizophrenia.
• Established trusting relationships with clients through active listening and empathetic responses.
• Acted as an advocate for middle-aged adult clients by attending meetings with case managers, and other healthcare professionals.

• Monitor resident halls to ensure students' safety.
• Greeted visitors, clients, and guests in a professional manner.

• Motivated students using feedback and encouragement.
• Designed a comfortable tutoring environment conducive to learning.

• Established and built relationships with campers to ease fears in new environments.
• Coordinated and led group activities for campers and counselors.
• Facilitated group problem-solving discussions to build positive relationships among campers.

• Provided a high level of customer service in a fast-paced restaurant
• Worked with POS system to place orders, manage bills and handle complimentary items.

• Honors: GPA: 3.85, Achieved Dean's List all semesters
• Minor: Social Welfare and Sociology

MARC Program, Bridgewater State University, Bridgewater, MA

College Mentor January 2023 – May 2023

• Facilitate the creation of student-led anti-bullying programs.

Rising Bear Program, Bridgewater State University, Bridgewater, MA

Student Participant January 2023 – May 2023

• Attend weekly professional development workshops that will ultimately lead to an internship.