Mackenzie Dial
Louisville,KY
Summary
Dedicated Registered Behavior Technician with over a year of experience implementing tailored behavioral plans and interventions for pediatric clients with intellectual and developmental disabilities. Proven ability to collaborate effectively with families and colleagues, emphasizing clear communication and adherence to ethical practices. Passionate about fostering the development of functional skills and promoting independence in clients. Currently pursuing a second year of graduate studies in Special Education, concentrating on Applied Behavior Analysis (ABA), further enhancing expertise in the field.
Overview
3
3
years of professional experience
Work History
Registered Behavior Technician
Adapt for Life Autism Services
05.2025 - 07.2026
- Implemented individualized behavior intervention plans to promote skill acquisition and reduce challenging behaviors.
- Collaborated with interdisciplinary teams to ensure consistent application of behavioral strategies across settings.
- Trained and mentored new staff on best practices in behavior analysis and client engagement techniques.
- Developed engaging, age-appropriate activities to facilitate social skills development among clients.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Life Skills Mentor
Day Spring
08.2024 - 04.2025
- Developed individualized life skills plans to promote personal growth and independence in adults with developmental and intellectual disabilities.
- Planned and facilitated workshops on communication, problem-solving, and decision-making skills for diverse groups.
- Advocated for student needs by coordinating with community resources and support services.
- Mentored students during weekly check-ins to determine progress and adjusted strategies based on ongoing assessments and feedback.
- Trained new mentors on best practices for supporting students in achieving life skills goals.
Service Desk Representative
The Home Depot
05.2023 - 03.2025
- Addressed customers' needs ranging from: Returns and exchanges, payments on accounts, curbside orders and troubleshooting computer issues.
- Resolved conflict by finding both unique and attainable solutions to problems during customer interactions.
- Consistently maintained a positive professional demeanor despite high stress at times.
- Balanced multiple work responsibilities simultaneously, while attending school full-time
Education
Masters of Education - Special Education With Concentration in ABA
University of Louisville
Louisville, KY05-2027
Bachelor of Science - Neuroscience
University of Indiana Southeast
New Albany05-2025
Skills
- Collaborative teamwork
- Special needs advocacy
- Early intervention strategies
- Progress monitoring
Timeline
Registered Behavior Technician
Adapt for Life Autism Services
05.2025 - 07.2026
Life Skills Mentor
Day Spring
08.2024 - 04.2025
Service Desk Representative
The Home Depot
05.2023 - 03.2025
Masters of Education - Special Education With Concentration in ABA
University of Louisville
Bachelor of Science - Neuroscience
University of Indiana Southeast