Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Dunn

Stratford,CT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Shift Manager

Crumbl
09.2022 - Current
  • Enhanced employee morale through recognition programs, team-building activities, and open lines of communication.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Completed cash and credit card transactions accurately using POS software.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Monitored food preparation, production, and plating for quality control.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Retail Sales Associate

JOANN Fabrics And Crafts
11.2020 - 06.2022
  • Greeted customers and helped with product questions, selections and purchases.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Answered questions about store policies and addressed customer concerns.

Commercial Cleaner

Maintenance One
09.2019 - 11.2020
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Handled equipment, chemicals and materials properly and with caution.
  • Cleaned building floors by sweeping, mopping and scrubbing floors.
  • Adhered to company policies for appearance, thoroughness and facility security.

Cashier

Big Y World Class Market
09.2015 - 09.2019
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked personal identifications during alcohol and tobacco sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Stratford High School
Stratford, CT
2017

Associate Of General Studies - Diagnostic Medical Sonography

Gateway Community College
New Haven, CT

Skills

  • Written and verbal communication
  • Cash Handling
  • Stocking and replenishing
  • Time management skills
  • Creative problem solving
  • Adaptability
  • Attention to detail
  • Teamwork
  • Organization
  • Leadership
  • Excel
  • Scheduling coordination
  • Employee training
  • Staff management
  • Shift scheduling
  • Computer skills
  • Food Handler Certified
  • Cake & Pastry Decorating
  • Baking Machinery Operation

Timeline

Shift Manager

Crumbl
09.2022 - Current

Retail Sales Associate

JOANN Fabrics And Crafts
11.2020 - 06.2022

Commercial Cleaner

Maintenance One
09.2019 - 11.2020

Cashier

Big Y World Class Market
09.2015 - 09.2019

High School Diploma -

Stratford High School

Associate Of General Studies - Diagnostic Medical Sonography

Gateway Community College

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