Summary
Overview
Work History
Education
Skills
Leadershipandactivities
Timeline
Babysitter

Mackenzie Ford

Harrisonburg,VA

Summary

Upcoming graduate with foundational knowledge in marketing and art history with hands-on experience gained through academic projects. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

13
13
years of professional experience

Work History

Server

Cafe Pizzaiolo
04.2021 - Current
  • Performed opening and closing duties such as setting up the dining area, restocking supplies, and taking count on what items need to be reordered.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Babysitter

Parents of Children
09.2017 - Current
  • Organizing playdates with other children and providing supervision during outdoor activities
  • Assisting with meals, snacks, and bedtime routines for the children
  • Greeting parents upon arrival home from work and provisioning updates on the day’s events
  • Completing light housekeeping tasks such as tidying up toys and books
  • Transporting children to school, sports activities, or other engagements when necessary
  • Teaching good manners by setting clear expectations for behavior in various settings
  • Developing creative ways to encourage learning through everyday experiences
  • Encouraging healthy physical activity by taking walks together or playing games outside
  • Helping older children with homework assignments as directed by parents

Dockhand and Sales Assistant

CareFree Boat Club
05.2024 - 08.2024
  • Supported dock management in implementing procedures for improved workflow and staff performance.
  • Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
  • Handled emergency situations professionally, maintaining clear communication with relevant parties during incidents.
  • Collaborated with team members for efficient use of resources and optimal productivity.
  • Monitored weather conditions closely, adjusting work plans accordingly to ensure safe operations at all times.
  • Safeguarded company assets by monitoring security protocols on the dock premises.
  • Facilitated timely loading and unloading of vessels for increased turnaround speed.
  • Conducted pre-and-post trip inspections on vessels, maintaining compliance with safety requirements.

Volunteer

Holy Trinity Catholic Church - Sunday Suppers
09.2011 - 05.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.

Nanny

Camp Alleghany for Girls
07.2021 - 08.2023
  • Would take the children to their activities that they were taking part of at the camp
  • Play with the kids in activities to encourage physical health and being outside
  • Taking care of children’s health and taking them to the nurses when injured or sick
  • On call 24/7 to assist when a parent needed to step back into work
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements and sent photos throughout the day.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Resolved conflicts between children using effective communication techniques that fostered empathy and respect among peers.

Education

Bachelor - General Studies, Independent Scholars

James Madison University
Harrisonburg, VA
05.2025

Skills

  • Computer Skills (Adobe and Microsoft suite of products)
  • Social Media Platforms (Facebook, Instagram, Tick Tock, Snapchat)
  • Organized and Efficient
  • Willing to Learn
  • Problem-Solving
  • Attention to Detail
  • Teamwork and Collaboration
  • Reliability

Leadershipandactivities

  • Club Golf, James Madison University, Member, 08/2 - Present, active member in Club Golf, participate in scrambles, try-out for tournaments, involved in social committee
  • Alpha Delta Pi, James Madison University, Sister, 09/23 - Present, Involved in supporting and raising donations towards the Ronald McDonald Foundation. Participated in being a part of the nomination committee for the election of executive positions for the year 2024

Timeline

Dockhand and Sales Assistant

CareFree Boat Club
05.2024 - 08.2024

Nanny

Camp Alleghany for Girls
07.2021 - 08.2023

Server

Cafe Pizzaiolo
04.2021 - Current

Babysitter

Parents of Children
09.2017 - Current

Volunteer

Holy Trinity Catholic Church - Sunday Suppers
09.2011 - 05.2024

Bachelor - General Studies, Independent Scholars

James Madison University

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Mackenzie Ford