Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Giba

Huntersville,NC

Summary

Service-focused Bridal Consultant versed in managing appointment-based schedules and maintaining accurate records. Cultivated loyal clientele and retains satisfaction with exceptional service and loyalty promotions. Communicative and organized with frequent commendations for quality and efficiency.

Overview

4
4
years of professional experience

Work History

Bridal Stylist

Bluebird Bridal
04.2023 - Current
  • Deliver personalized styling consultations to brides, cultivating a seamless and delightful shopping journey.
  • Remain abreast of contemporary bridal fashion trends, integrating them into tailored styling suggestions.
  • Surpass monthly sales objectives by an average of 15% through adept product expertise and strategic upselling methods.

Head Bartender

Pit Road Bar & Grill
08.2022 - Current
  • Cultivate memorable experiences through attentive and amiable guest service.
  • Efficiently handle financial transactions while preparing cocktails and processing food orders in a dynamic, high-volume setting accommodating up to 500 guests nightly.
  • Spearheaded the implementation of a successful training program endorsed by management, now standard for all new hires, optimizing onboarding processes.

Leasing Consultant

CWS Apartment Homes
05.2021 - 08.2022
  • Foster genuine connections with residents and prospects through a personable approach while maintaining a sales-oriented mindset.
  • Conduct comprehensive tours, showcasing intricate details of a 300-unit community and providing insights into apartment features and the local area to prospective residents.
  • Attained promotion to leasing role at the most profitable property in the region within the initial five months of tenure.
  • Handpicked to support management transition and facilitate training for new hires in Arizona, demonstrating trust and competency in operational leadership.

Leasing Consultant

The Reserve at Waterford Lakes
12.2020 - 05.2021
  • Cultivate and sustain favorable connections with residents and prospects, promptly addressing leads through CRM channels.
  • Conduct informative tours, imparting detailed insights about the community, apartment offerings, and nearby amenities to prospective residents.
  • Recognized by the community manager for achieving a notable 50% closing ratio, reflecting adept sales and customer engagement skills.

Event Coordinating Assistant

Aisha Thomas Events, LLC
Charlotte, NC
06.2020 - 12.2020
  • Contribute to proactive planning, communication, and relationship cultivation for events.
  • Serve as the primary point of contact between Aisha Thomas Events and clients, managing event details and overseeing execution.
  • Entrusted with sole responsibility for designing and coordinating two out of four weddings undertaken, demonstrating confidence in event management and creative coordination skills.

Education

BA Communications - Public Relations

University of North Carolina At Charlotte
12.2019

Skills

  • Multitasking and Organization
  • Event Planning
  • Creative Problem Solving
  • Effective Communication
  • Sales Strategy
  • Administrative Support
  • Adaptability and Flexibility
  • Social Media Marketing
  • Client Relationship Building
  • Teamwork and Collaboration

Timeline

Bridal Stylist

Bluebird Bridal
04.2023 - Current

Head Bartender

Pit Road Bar & Grill
08.2022 - Current

Leasing Consultant

CWS Apartment Homes
05.2021 - 08.2022

Leasing Consultant

The Reserve at Waterford Lakes
12.2020 - 05.2021

Event Coordinating Assistant

Aisha Thomas Events, LLC
06.2020 - 12.2020

BA Communications - Public Relations

University of North Carolina At Charlotte
Mackenzie Giba