Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
Generic

Mackenzie Greene

Boston,MA

Summary

Dedicated and creative-oriented Business Associate promoting dynamic customer service, issue resolution and relationship building skills. Effective at maximizing repeat business opportunities. Looking for job opportunities in Marketing, Retail/Fashion, and the Events industries.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Business Associate (Contract)

Chel Bella
Hingham, MA
10.2023 - Current
  • Conducting market research to identify potential customers and industry trends.
  • Assisting in developing marketing strategies and campaigns.
  • Coordinating with vendors to ensure timely delivery of products and services.
  • Targeting potential and past clients to identify new business opportunities.
  • Developing and maintaining customer relations by providing prompt, courteous service.
  • Trained in Stocky and Shopify.
  • Proficient work experience in Excel.

Account Executive

Eliassen Group
Boston, MA
01.2022 - 10.2023
  • Managed existing and built new client relationships to best understand and anticipate needs. Established trust and acted as a reliable point of contact.
  • Connected and communicated effectively with clients in diverse fields (such as retail and government sectors) and articulate complex IT concepts.
  • Applied needs assessment skills to understand the unique goals and requirements of each client, including identifying pain points and tailoring strategies and solutions accordingly.
  • Utilized negotiation skills to manage client expectations, resolve conflicts, and secure resources necessary for successful candidate onboarding and completion of projects.
  • Efficiently managed time to balance the demands of multiple clients and their deadlines and utilizing a customer-centric mindset to continuously focus on delivering value.

Marketing & Creative Coordinator

Adam&CO
Boston, MA
08.2021 - 12.2021
  • Coordinated daily with clients, freelance design and development talent, and production vendors.
  • Assisted with all project management, asset management and client communications across various projects.
  • Participated in campaign development, photoshoot planning and campaign implementation for the Alps&Meters x Loro Piana collaboration and new product launch.
  • Assisted with the ongoing campaign strategy development and identity redesign for PF Flyers 2022 relaunch; projects worked on include initial landing page, social media presence, vision & values workshop and development of target market profiles.

Education

Bachelor of Science in Marketing -

College of Charleston
05.2021

CIEE Study Abroad
Berlin, Germany

Skills

  • Pipeline Management
  • Account Management
  • Account Planning
  • Customer Relationship Management

Certification

  • Microsoft Office Excel Certification, 03/2021
  • HubSpot Academy Social Media Certification, 06/2020
  • SEMrush Academy Competitive Analysis and Keyword Research Certification, 06/2020
  • LinkedIn Search Engine Optimization (SEO) Assessment, Scored within the top 15%
  • LinkedIn Microsoft Excel Assessment, Scored within the top 5%

Activities

  • Cohasset Triathlon, Cohasset, MA, 06/2019, 06/2022, 06/2023
  • Nantucket Half Marathon, Nantucket, MA, 10/2022

Timeline

Business Associate (Contract)

Chel Bella
10.2023 - Current

Account Executive

Eliassen Group
01.2022 - 10.2023

Marketing & Creative Coordinator

Adam&CO
08.2021 - 12.2021

Bachelor of Science in Marketing -

College of Charleston

CIEE Study Abroad

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Mackenzie Greene